Alvaro is a highly skilled and seasoned technical project manager, possessing a proven track record in successfully delivering complex AI-driven projects. With a solid background in industrial engineering, innovation, and consulting, he excels in guiding cross-functional programs and stakeholders through every project lifecycle phase. Alvaro comprehensively understands AI technologies, which enables him to make informed decisions and recommendations to achieve project objectives effectively.
Developed and implemented an agility assessment tool for various clients to establish performance levels in product development teams and create action plans to improve value creation.
Assisted corporate clients in implementing program management structures based on the Scaled Agile Framework managing multiple Agile teams developing for one value chain.
Facilitated Agile implementation in leadership teams to sustain Agile transformation across teams and departments.
Led process improvement initiatives to increase team and product development velocity.
Ewaffle.cl
Edtech and E-learning Consultant
2020 - Present (5 years)
Remote
Created innovative training systems, incorporating gamification to introduce innovation and agile skills to corporate clients.
Standardized and captured best practices of the e-learning project lifecycle, from understanding customer needs, analyzing content availability, defining learning models and approaches, vendor selection and management, and delivery.
Guided educational and corporate organizations in adopting LMS platforms considering E2E projects from analysis and planning stages to QA and platform implementation.
Oversaw the design process, facilitating the adaptation of traditional classrooms to digital-based ones. Managed vendors to achieve on-time delivery.
Led the product development of a digital proctoring solution. Performed a benchmark of existing solutions, proposed a product roadmap, and built the product backlog for the development team.
Toptal
Project Manager Screener
2020 - 2023 (3 years)
Remote
Joined the Toptal team to screen project manager candidates that wanted to join the Toptal network and validated their knowledge, skills, and competencies.
Screened over 200 project manager candidates over the last three years.
Integrated the new scrum master vertical and screening team. Opened a new candidate validation process focused on the scrum masters' knowledge and skills.
Toptal
Agile Project Manager
2019 - Present (6 years)
Remote
Implemented Agile and Scrum practices on product development teams, resulting in increased team velocity and reduced project completion time.
Developed and implemented an agility assessment tool for multiple clients that improved product development teams' performance.
Facilitated Agile implementation in leadership teams, which resulted in a sustainable Agile transformation across teams and departments.
Managed multiple Agile teams developing for one value chain, successfully delivering IT projects and programs on schedule to the client’s complete satisfaction.
Led process improvement initiatives that increased customer satisfaction and reduced project costs.
Latam Airlines
Scrum Master
2018 - 2019 (1 year)
Remote
Coached a nine-member development team in scrum implementation and into becoming a self-organized team.
Achieved a minimum viable product release in four months (eight sprints), turning internal developments 3x faster than average.
Piloted new technologies for the organization, including Jira, Google Cloud Platform, continuous integration/continuous development models, Kubernetes Engine, Angular, and microservices architecture (Spring Boot).
Coached the product owner towards business value and minimum viable product mentality.
Trained other teams to adopt agile values and philosophy, helping our business unit become more nimble.
Latam Airlines
Commercial Systems Engineer
2017 - 2018 (1 year)
Remote
Designed and implemented the technology migration and improvement roadmaps to meet migration goals and deadlines.
Coordinated the revenue, digital, distribution, and pricing teams to a 99% effective migration, achieving business continuity and zero customer impact within the merger of Lan (Chile) and Tam (Brazil) airlines.
Mobilized the multidisciplinary technology team to improve Latam.com availability and accuracy from 85% to 99%.
Analyzed and tested data to ensure zero impact on the company merger process.
Trained and guided Brazilian users (in Sao Paulo) in the new technology usage.
Universidad de Concepción
Teacher
2015 - 2017 (2 years)
Remote
Taught three courses on innovation, business, and well-being management to engineering students, involving external organizations for hands-on experience.
Designed and implemented a social innovation course for engineering students, engaging with external social non-governmental organizations.
Promoted innovation knowledge and skills in higher education engineering students through project-based learning methodologies.
Innapel
Co-founder and Commercial Manager
2015 - 2016 (1 year)
Remote
Designed and implemented a technical-commercial strategy to develop a new customer portfolio, achieving a 30% quarterly growth.
Created and managed a customer portfolio of 30+ clients by integrating traditional business channels with digital creation.
Raised USD 50,000 in private and public funding for new technologies development and implementation.
FBL Consulting
Strategy Consultant
2014 - 2016 (2 years)
Remote
Consulted small and medium businesses to improve process efficiency, business outcomes, and internal customer well-being by implementing management models.
Coached the business to implement new internal development processes and management models to create innovative in-house capabilities.
Performed a gap analysis on the skills and knowledge of collaborators, defined a strategy to close those gaps, and designed training materials that lecturers later implemented. Implemented some of the project workshops as a lecturer.
Incuba Udec
Engineer | Research, Development, Innovation
2012 - 2014 (2 years)
Remote
Analyzed and improved go-to-market strategies for 15+ university research technologies.
Led innovation processes through a design thinking framework in 3+ small and medium businesses to enable value creation and business innovation.
Cultivated Agile values on three teams over six months, focusing on transparency and a continuous improvement mentality.
Rolled out around 15 customer-facing SaaS implementation projects, engaging client change and technology management teams.
Designed and enforced an internal innovation and continuous improvement program, raising and implementing 10+ opportunities to enhance the business unit's performance.
Led an internal product development team of six members, achieving a new version release in two months.
Worked with clients in the banking, alimentary, governmental, and services industries.
Managed 10+ software development projects for customers in Google Cloud Platform, big data, and machine learning technologies.
Led change management process on customers; assessed knowledge gaps, defined a training strategy, designed materials, and implemented them with customers.
Transformed training processes to implement an e-learning self-paced platform. Worked with instructional designers along the process to enhance the training experience.
Led a team of 6+ members to implement innovative methodologies leading to new business opportunities, increased customer acquisition, and a 200% improvement in operational time
Trained business and operation representatives in innovation processes, establishing innovation standards across the institution
Implemented a 4-stage innovation process based on design thinking methodology: exploration of business challenges, solution ideation, prototyping and testing, and solution implementation
Led a team of eleven in adopting scrum development framework and practices from Kanban and XP, handling E2E product ownership involving various stages like design, development, testing, deployment, and operation.
Used technologies such as Jira, Google Cloud Platform, Bamboo, Kubernetes Engine, Angular, Selenium, and microservices architecture (Spring Boot) for the Revenue System Development project.
Introduced new technologies to the organization including cloud infrastructure, continuous integration pipelines, and microservices architecture; Also conducted coaching for team members to boost performance through individual sessions, continuous feedback, and goal management.
Successfully improved the utilization of Wrike and coached the project team on its full advantages, proving extensive experience with Agile (scrum) and Wrike proficiency.
Managed all project aspects including planning, scheduling, and compiling status reports. Displayed excellent analytical skills and attention to detail, contributing to continuous improvement throughout the project lifecycle.
Demonstrated strong communication skills, led team development, and responded to rapidly changing situations with flexibility, aiding in the project's success.
Implemented Agile methodologies, notably the Scaled Agile Framework (SAFe), and developed an assessment tool to evaluate and improve product development team performance.
Helped a forest manufacturing industry client set up program management structures using SAFe to manage multiple agile teams.
Led agile implementation within leadership teams and spearheaded process improvement initiatives for increased team and product development velocity.
Developed AI-powered proctoring solution, creating an industry benchmark, preparing technical specs, estimating timeline and cost, and validating decisions with stakeholders.
Managed a team of developers and designers to develop the MVP and oversaw the product development.
Assessed existing info for a major release, prioritized features, and oversaw development for a client focused on the Asian market aiming to expand platform's capabilities.
Under Alvaro's leadership, an AI-driven SaaS platform was developed to help account analysts calculate exposure to nexus taxes based on different state regulations.
Alvaro completed an organizational assessment for a data analytics platform company, proposed a structure for product development, team management, and client projects, and managed a team of five people plus a few developers.
Coached the CEO in agile and product management best practices and oversaw the development and launch of an MVP within four months.
Alvaro led a groundbreaking AI project as Scrum Master for an Airline company, developing an internal tool that used AI to boost revenue strategy.
Using advanced AI algorithms, the innovative tool processed insights from revenue analysts to suggest and implement superior pricing and availability strategies.
Alvaro's expertise with Scrum methodologies and AI technologies guided the team through successful implementation, his leadership fostered effective communication among stakeholders, leading to a game-changing tool that vastly improved revenue optimization.
Education
Master of Innovation and Entrepreneurship in Business Administration