Qualified Data Analyst with 4+ years of experience analyzing and interpreting data that enable companies to achieve successful business solutions. Supported client portfolios worth $250,000 – $250M, by automating queries & visualizing failures. I strive to implement effective analysis tools for complete insight into managing complex internal and external data. I am a strong believer in clear communication as being critical for a productive team.
Founded a B2C e-commerce company and managed to triple customer conversion rate, after utilizing customer feedback, user heatmaps, and lookalike audiences.
Managed a team of 2 contractors & 1 consultant to expand the business to new markets. Performed A/B testing for ad placement & copy and achieved double a return on ad-spend.
Overcame scaling blockages and high-barrier marketing limitations by conducting forecasting studies.
Analyzed and gathered essential requirements for SPARC server issues for executive-level escalations, preventing the loss of accounts with portfolios ranging from $250,000 – $250m.
Achieved #1 most-active lifetime user of PQA (an Oracle internal tool) to run queries on customer metrics and service-request (SR) tickets, from the very first year.
Analyzed failure trends and offering both proactive & reactive remediation for 150+ corporate customers. Directed 10- to 20-person cross-functional teams that raised efficiency for fault-testing SPARC products by 33%.
Created Python scripts & VB.NET GUIs that saved 20% of labor on testing Skylake power-mgmt (PM).
Gathered valuable baseline data on PM & power-states of legacy products, using logic analyzers. Tested the LPM L1 and U1/U2 low-power states of USB devices, by reading registers and observing byte transitions.
Experimented w/ PowerShell, SSH, & Windows Socket, to execute interactions b/w client & server systems.
Dosecast is a tool for pill reminders and medication tracking.
The project aims to increase downloads from 100K to a higher target.
Successful redesign and relaunch of the app improved user experience, involving multiple teams and technologies including UI design (Sketch & Invision), SQL, API integration, and Java app development.
