Work History
Showcase
Education
Work history
UpStack
Project Manager / Scrum Master
2022 - Present (3 years)
Create and prioritize backlog items/lists using project objectives and make them accessible and available to all stakeholders.
Oversee product development processes and handle communication with the dev team - planning, reviewing and refining requirements.
Facilitate Scrum ceremonies, identify and remove impediments to success, track progress, and recognize opportunities for continuous improvement.
MBC Group
Program Manager / Principle Scrum Master
2020 - Present (5 years)
Establish project direction and priorities to deliver CRMs, websites and mobile apps on CMS and B2B projects.
Ensure consistent project management processes for assigned projects by managing risks and delivering quality risk mitigation plans.
Enhance project execution and monitoring by utilizing the right methodologies to accomplish project tasks.
DXC Technology
Quality / Project Manager
2018 - 2020 (2 years)
Worked closely with different teams to direct the delivery of a multi-million pounds ERP project integrated with Salesforce.
Tracked project deliverables using appropriate tools - putting in place documentation to meet project goals.
Reviewed and audited the project delivery process for RNLI - identifying gaps to improve the overall delivery process.
LG Electronics
Project Manager
2010 - 2018 (8 years)
Led teams through the requirements, design, development, testing, documentation, and implementation of solutions to achieve objectives.
Defined project mission, goals, objectives, and scope to eliminate roadblocks, drive processes, and build relationships.
Worked on varying application, software and hardware-based solutions using a flexible project delivery process.
Showcase
Project Manager - MBC Group (Sport Project)
Managed a project to add sports content to the Shahid VOD platform.
Delivered the solution in 30 days with serialized videos.
Ensured the videos aligned with TV and social media advertising campaigns.
Project Manager - DXC Technology (ElectroRent UK)
Managed the integration of Salesforce and Dynamics 365 for ElectroRent UK, encompassing testing and UAT phases.
Coordinated work across distributed teams in different locations and time zones to ensure timely delivery of the new frame-ware.
Led process management throughout the project lifecycle, focusing on quality assurance.
Program Manager - MBC Group (Subscription Management System)
Established and managed processes to connect the Shahid VOD platform to a new SMS system.
Extensive testing activities were undertaken to minimize downtime and enhance the platform.
Implemented changes to API structures and business flows to align with the new SMS system.
Education
PMI Agile Certified Practitioner (PMI-ACP)
Project Management Institute
2019 - 2021 (2 years)
MB6-896 - Distribution and Trade in Microsoft Dynamics 365 for Finance and Operation
Microsoft
2018 - 2018
Learning Dynamics 365
LinkedIn
2018 - 2018
Advanced ISTQB-Test Manager [CTAL-TM]
ISTQB® - International Software Testing Qualifications Board
2014 - 2014
ISTQB [CTFL]
ISTQB® - International Software Testing Qualifications Board
2012 - 2012
Bachelor's Degree in Computer Engineering
Yarmouk university
2005 - 2010 (5 years)