Tonći is an accomplished product and project manager with over ten years of multi-disciplinary experience. He managed over 15 products and several SMBs, helping them improve efficiency and maximize their margins. Leveraging his expertise, attention to detail, and leadership skills, he has nurtured and managed several large Agile teams to timely deliveries of amazing products. Tonći has experience in digital business, eCommerce, travel, mobility, retail, wholesale, news, and service industries.
Ensured success for the clients by managing one large long-term project and several smaller MVPs, averaging about 15-20 people total.
Ensured growth, horizontal learning, and vertical promotion for all of the people managed directly as a personal development manager as well as for dozen or more people on the managed project.
Drafted PMO role structure, created PMO recruitment process, and held numerous interviews making sure the organization finds perfect matches.
Quick Parking
Business Strategy Manager
2020 - Present (5 years)
Remote
Created a comprehensive business strategy and ensured the company was data-driven.
Managed the digital business aspect, including digital marketing strategy.
Created the pricing policy and pricing models (lead-time-based bucket model).
Envisioned and planned the product development roadmap.
Pivoted the company into taking steps in white-labeling custom-built booking platform and offering on-site and SaaS product.
Alma Flowers
Director of Operations
2020 - 2021 (1 year)
Remote
Managed the design and timely development of the initial eCommerce store for the company, ensuring business take-off.
Set up processes for operations, logistics, and fulfillment, working with farms, vendors, and suppliers to ensure fresh overnight delivery of each item. Optimized cost structure.
Led copywriting, SEO, and digital marketing (social, display, and search) efforts to drive traffic, with targeted influencer and micro-influencer campaigns.
Managed a small team to ensure the continuing growth of the eCommerce solution (UX/UI, CRO) and continuous product development, with a sound pricing strategy.
Typeqast
Senior Agile Advocate
2019 - 2021 (2 years)
Remote
Acted as program/product manager for a large client, managing a long-term program with four projects, three project managers, and over 20 developers.
Oversaw multiple greenfield MVP projects to fast and successful deliveries.
Managed the setup of the 24/7 support service, including the sales, operations, and processes/tools (full Jira service desk automation).
Mentored several managers (project leads) into being a servant leader.
Initiated a process of codifying company culture (The Typeqast Way) and developed a new set of best practices to manage the company.
Typeqast
Project Manager
2018 - 2019 (1 year)
Remote
Led multiple teams to successful project deliveries as both servant leader (agile coach project manager) and product owner.
Helped multiple teams jell and create the best process and culture for them using retrospectives, transparency, and feedback. Shaped and tweaked cross-functional teams to find the best fit for each specific project.
Made key product decisions to drive the top business goals and product vision forward, with an uncompromising focus on quality and smooth user experience.
Ensured maximum impact and value provided by each product iteration by properly prioritizing features.
Managed the setup of the 24/7 support service, including the sales, operations, and processes/tools (full Jira service desk automation).
Among other things, managed one platform development from initial kickoff to fully designed and implemented MVP with full functionality and three user roles in five weeks (and in around 600 billable hours).
Family
eCommerce and Brand Manager
2016 - 2018 (2 years)
Remote
Managed both eCommerce sales and operations, as well as the complete (digital and traditional) marketing and communications of the entire brand. Family (brick-and-mortar) and family.hr (online) are B2C brands by Intertekstil Stanić.
Led the webshop project from inception, managing its development, design, and operations.
Pushed the company towards a modern approach to marketing and led the way, managing the marketing, as well as the social media elements.
Ensured amazing year-over-year growth, counting double digits for offline and almost triple digits for online channels as a direct result of actions taken for several years.
Established and grew the team, helping them with more responsibilities. The strength and success of this team were proven by the fact that they've managed to keep the growth going even after I had left the company.
Intertekstil Stanic
IT Manager
2013 - 2018 (5 years)
Remote
Acted as the product manager for the entire ERP road map (products developed by a 3rd-party agency).
Shaped the company to be able to handle modern times, taking lead on initiatives like standardization, built-in flexibility, marketing investments (both digital and traditional), rebranding, and eCommerce.
Worked closely with other department heads on both IT and general process management and Improved IT business impact significantly and for the better, from inefficient, slow, and costly, to responsive and cost-saving.
Added about 30 new tools, processes, or opportunities previously not possible and lowered costs and overhead to minimal levels.
Led the charge on modernizing warehouses by making them paperless and working with new barcode terminals over WiFi, communicating with the ERP directly via a custom-built Windows embedded app.
Began a 5-year charge on changing and modernizing the ERP portfolio (especially the BI aspect).
Modernized the entire retail network IT and standardized UI and UX to enable fast onboarding, moveability, and to support older employees less accustomed to working with computers.
Managed the entire IT support. Organized support infrastructure.
Developed a scalable and high-availability multi-product software program for Quick Parking, an international airport parking provider, encompassing a booking system, CMS, parking terminal devices, and an Android app.
Our software aided in supporting their new business ventures, integrating new partners and achieving over 30% improvement in revenue performance during migration.
Participated as program manager, agile coach, and product owner in this project, currently optimizing and adding new features, while ensuring team growth and solid, long-term performance.
Bleiff is a fintech initiative aimed at increasing engagement in knowledge-intensive companies by making employees entrepreneurs and shareholders.
The program allows employees to buy and sell share certificates or be rewarded for outstanding achievements, thus creating stability and future prospects for the organization.
A fintech platform and user portal are being developed for the program.
Quick Parking, an international airport parking provider operating in seven countries and around 20 of Europe's busiest airports, has migrated from a network of smaller, regional sites to a single site serving all markets.
The migration process was painless, and the website showed a more than 30% improvement in revenue performance over previous solutions. The product is continually being optimized and new features are being added.
The responsibilities included program management, agile coaching, and product ownership. The product vision, immediate and future development plans were defined and communicated to all stakeholders. The team's growth is being ensured along with the creation of solid, long-term performance processes and flows.
Managed both product ownership and project management for the development of back office and CMS web apps for Quick Parking's staff.
Apps were built to highest UX standards, ensuring optimum information flow and direct user paths to key platform operations.
Quick Parking is an international airport parking provider whose administration, operations, finance, and customer care tasks are eased by these applications.
Quick Parking is an international parking provider with multiple locations across Europe.
Three embedded devices have been built on each location: entry, exit, and a payment terminal.
The terminals facilitate easy access and payment for customers through features like internet connectivity, touch screen, license plate recognition, camera feeds and customer care intercom link.
Weerman, one of the five largest flower companies at the Royal Flora Holland flower auction marketplace, commissioned a platform that integrates with Floral Holland's EasyFlor ERP API.
The platform provides data for internal and white-label solutions.
The solutions included a Debtor Registration API, white-label administration, and Laravel shop options.
Developed a scalable and highly available booking and management platform for Quick Parking, an international airport parking provider, catering to their rapid growth and operational demands.
Our software facilitated new business ventures and integration of new partners for Quick Parking.
Served as a program manager, agile coach, and product owner, responsibly defining product vision, planning immediate and future developments, and ensuring long-term team growth and solid performance.
