Using Apache Spark to analyze data for areas lacking Airtel services.

Identifying regions for service expansion and enabling data-driven decision-making.

Published and presented a dashboard for 3 million users with prepaid/postpaid plans and international roaming plans.

Published 5+ dashboards using Power BI and presented insights to the client, resulting in 7% growth in overall sales.

Managed status reports for 4 different applications, ensuring 95% accuracy and timely updates.

Performed end-to-end ETL operations using SQL, processing data from diverse sources.

Optimized the data retrieval process by writing efficient SQL queries, resulting in a 40% reduction in report generation time.

Actively participated in Agile methodologies, engaging in 150+ Scrum meetings and contributing to project success.

Collaborated with users during UAT to obtain necessary approvals for 60+ requests.

Contributed to handling incidents, change requests, problems, user access requests, and CAPA requests for 2 clients.

Conducted in-depth data analysis to support decision-making processes including investigating complex issues and raising bugs where appropriate.

Collaborated with cross-functional teams to ensure customer issues were resolved quickly and thoroughly.

Investigated new issues and release reviews.