Shanmuka S.

About Me

I am a Product Owner with end-to-end product lifecycle expertise for requirement gathering and business analysis - creating jargon-free, easy-to-understand executive updates and knowledge articles to undertake technology changes. I create roadmaps, wireframes and requirement documents using industry trends and business requirements to deliver design experiences that drive productivity and enhance end-user satisfaction on projects.

Workflow

Other

Work history

UpStack
UpStack
Product Owner
2022 - Present (3 years)
Remote
  • Prioritize the needs in terms of product features and align them with stakeholder feedback.

  • Oversee product development and communicate with dev teams on planning, reviewing and refining requirements.

  • Act as a primary communicator and link between stakeholders on projects.

Duff & Phelps
Duff & Phelps
Product Owner
2021 - Present (4 years)
Hyderabad, India
  • Worked closely with other stakeholders to build high-level architecture, roadmaps and project plans within Duff & Phelps.

  • Create business requirements and product backlogs, prepare documentation for other stakeholders and prioritize work.

  • Led demand management processes on the project - delivering business plans, business cases and cost models for solutions.

Tech Mahindra
Tech Mahindra
Scrum Master
2020 - 2021 (1 year)
Hyderabad, India
  • Attended design discussions and brainstorming sessions to develop project plans and break user stories into tasks/sub-tasks.

  • Engaged in performance improvement solutions to create value and achieve project goals for a US Telcom operator.

  • Collaborated with the product owner to capture sprints and priorities, resolve requirement queries and solve team impediments.

Tech Mahindra
Tech Mahindra
Senior Business Analyst
2014 - 2020 (6 years)
Hyderabad, India
  • Elicited requirements to develop solutions and implement IT products and systems using different techniques from corporate clients.

  • Worked on business requirements and specifications, functional requirements, user manuals and technical documentation.

  • Designed and executed process flow diagrams and wrote epics, features and user stories for multiple projects.

Showcase

Product Owner - Compliance Portal for Financial Services
Product Owner - Compliance Portal for Financial Services
  • Audited and validated the functional credibility and accuracy of solutions on Kroll's compliance portal.

  • Evaluated both frontend and backend systems to improve 3rd-party onboarding processes.

  • Implemented process improvements to enhance compliance portal onboarding.

Product Owner - Client Portal & Employee Workbench for Customer Collaboration
Product Owner - Client Portal & Employee Workbench for Customer Collaboration
  • Developed a single source of truth for customer logins to Kroll digital products.

  • Implemented the Employee Workbench functionality as a project management tool for collaboration with clients and employees.

  • Designed and deployed solutions for customer collaboration through a single platform.

Product Owner - Security Advisories Project (US-based Telecom Player)
Product Owner - Security Advisories Project (US-based Telecom Player)
  • Implemented a security advisory portal for enterprise customers of the telco, integrating with 3rd-party OEMs like Cisco.

  • The portal lists security advisories and device ownership information for network devices.

  • Customers can initiate change management tickets to deploy security upgrades.

Education

SAFe Agilist
SAFe Agilist
Scaled Agile
2018 - 2019 (1 year)
B.Tech Petrochemical Engineering
B.Tech Petrochemical Engineering
JNTUK - Kakinada
2010 - 2014 (4 years)