Previously, FlexEngage operated in the physical retail space. When they decided to move their operations online, they need to build a talented team of engineers capable of tackling this massive project quickly and efficiently.

They had some reservations about working with third-party freelancing platforms and recruiters, skeptical that they'd find the right talent that would also be the right cultural fit. It was paramount that every new hire would not only have the engineering chops but also have excellent communication skills and be a dedicated team player.

Working closely with our Customer Success Team (CST), we assessed FlexEngage's technical needs and understood that equally important was onboarding talent who would seamlessly integrate with the team already in place.

During the two-week trial period, open communication between FlexEngage and our CST meant we were able to address potential bumps and provide solutions immediately so that FlexEngage wouldn't miss a single benchmark. Our UpStack engineers have become such an integral part of the FlexEngage team that they've decided to move forward with making their placement permanent.