Monitoring the scrum processes and various scrum meetings for clients across a broad range of industries.

Partner closely with other cross-functional departments to work on process problems and challenges that affect customer satisfaction in the implementation of projects.

Facilitate Scrum ceremonies, identify and remove impediments to success, track progress, and recognize opportunities for continuous improvement.

Adopted and applied Scrum best practices; ensuring that the scrum team followed BAC's policies and procedures.

Supported extreme programming and implementation tasks including knowledge sharing sessions, pair programming, and test-driven development.

Coached a waterfall team through Agile transformation using Scrum and Kanban methodologies.

Trained two scrum teams made up of 6+ people each to fill in intentional gaps within Zillow's agile frameworks.

Assessed the team and organization's agile maturity; providing sustainable coaching techniques at higher levels of the organization.

Actively collaborated with the development team on user story inception and development.

Led planning and implementation processes on projects; defining the mission, goals, tasks and resource requirements.

Managed a $500K project budget - allocating resources, determining needs and aligning products, vendors, and services NCR's requirements.

Worked with existing and potential clients to improve the delivery of solutions; resolving conflicts within and between projects and functional areas.

Implemented Agile methodologies for Nuance’s Live Chat software projects, guiding the teams on Scrum values, practices, and rules.

Adopted new Agile processes leading to a higher Customer Satisfaction Index (CSI), faster deliveries, improved ROI and cost savings.

Implemented continuous integration, improved planning processes resolving 95% of issues and motivated the team to ship clean code.

Coached teams, Scrum masters, business analysts and product owners on Agile values and principles.

Instructed team members and product owners on user story creation, acceptance criteria, Product Backlog maintenance, Daily Scrums, Sprint Planning, capacity planning, Sprint Reviews, Sprint Retrospectives, demos and release planning.

Worked with cross-functional teams to identify dependencies, managed inter-team tasks and introduced Rally to track issues and manage backlogs.