Accomplished Scrum Master with +6 years of experience managing multiple projects using Lean-Agile methodologies. I have strong technical know-how with expertise in the software development lifecycle, agile development, and agile frameworks; soft skills such as strong facilitation techniques and the ability to build strong relationships and channels of communication with stakeholders and teams at all levels.
Monitoring the scrum processes and various scrum meetings for clients across a broad range of industries.
Partner closely with other cross-functional departments to work on process problems and challenges that affect customer satisfaction in the implementation of projects
Facilitate Scrum ceremonies, identify and remove impediments to success, track progress, and recognize opportunities for continuous improvement.
Coached 3 cross functional scrum teams to deliver cloud-based web application to consistently meet project goals; slashed operational time by 60% & cost by 40%.
Deployed the product within 3 months with an adoption rate of 85% across 17 European countries while maintaining overall quality of 98.33%.
Led delivery along with product owners to ensure all features and functionalities were incorporated; steered scrum of scrum meetings for multi-team projects.
Led client-side analysis for Amsphere’ s key client, produced project management strategy and prioritized deliverables using scrum methodology.
Managed overall performance and delivery of all tracks of the project, monitored day-to-day activities and adhered to all legal and regulatory requirements.
Accomplished integration of 3rd party software such as hasOffers, Urban Airship and Video Streaming API with the mobile application.
Implemented ‘digital first’ experience for the client, developed new product, bridged market gap, enhanced customer experience and stakeholder expectation.
Analyzed project risks, identified potential problems, proactively developed solutions to address them; reduced report generation time by 20% per report.
Maintained project plans and milestones, document project status, issue and risk and change request for all phases, escalate issues via appropriate channel.
Increased mobile traffic to 102% by completing the redesign and redevelopment of a B2C mobile app within 7 months which contributed to ~55%+ of digital revenue. Finalist at EGaming Review (EGR) Award for Mobile Product & shortlisted as “most innovative team of the year” by UK Gaming & Betting corporation. The app was improved by adding scalability to handle increasing customers per second during popular games. MVP launched in 9 months helping Ladbrokes gain market share.
Bringing together 3 remote agile teams to deliver MVP under a tight deadline. Reduced client operational cost by 40% and reduced time to market by 60%. Scaling up the application for all clients with minimal customization effort. The web app was launched 8 months ago with an 85% adoption rate by clients. Clients re-negotiated the contract based on the success of this Web App.
