Mitali N.

Mitali N.

Jaipur, India
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About Me

Mitali is a result-driven individual with six years of expertise in Salesforce, seeking to utilise her skills and abilities in the information technology industry. She has experience working on multiple clouds like sales, service, nonprofit, higher education, and community. She has strong hands-on experience in configuration and customization within Salesforce as well as integrating it with other systems. She can excel working as an individual in a team.

Frontend

CSS

Backend

Salesforce API

DevOps

Salesforce Sales Cloud

Other

Salesforce Force.com Certified Salesforce Administrator SFDC Configuration APEX Process Flows Salesforce Lightning Conga Composer Salesforce Reports Batch Apex User Interface (UI) DocuSign Data Migration Tableau Visualforce Pages

Work history

Goldman Sachs
Associate
2021 - 2022 (1 year)
Remote

  • Worked on Tableau CRM to create interactive reports and dashboards.

  • Managed configurable and customizable automation to add new processes.

  • Performed Batch classes to process bulk records for various use cases.

APEXBatch Apex TableauFlowEmail
Traction On Demand
Senior Developer
2018 - 2021 (3 years)
Remote

  • Developed customer communities for nonprofit and higher education clients.

  • Collaborated with end-to-end project delivery from the discovery phase to requirement gathering, development, and handoff.

  • Customized using Aura and Lightning Web Components.

Community Clouds Apex Triggers Batch Apex Salesforce ApexSalesforce APIFlowAutomation
Wipro
Associate Consultant
2016 - 2018 (2 years)
Remote

  • Configured tools to help customers quickly insert and update records in the system by only using Excel sheets.

  • Fixed bugs and increased code coverage of test classes using Jira as a project management tool.

  • Used Conga to help build documentation solutions for customers.

APEXAuraSalesforce Lightning

Showcase

Ronald McDonald House of Charities

  • Ronald McDonald House Charities is an independent nonprofit organization focused on improving children's health and well-being.

  • The organization developed a donation management system and implemented a payment processing solution using Conga.

  • They successfully created document templates and integrated with a payment management system for donations.

Financial Services Maintenance and Enhancement

  • The client operates a retail and global business model with financial offerings like mutual funds, bonds, portfolio management, and loans.

  • Implemented enhancements and resolved bugs to the system.

  • Utilized Tableau CRM to create interactive reports and dashboards for a detailed system view.

Gemological Institute of America

  • An educational institute has developed an external community to streamline its admissions process.

  • The community allows students to create profiles, select programs, apply for programs, and access past and present application forms in one location.

  • The project is related to the Gemological Institute of America.

Western Union Accounting Integration

  • Custom application developed based on community user feedback.

  • Integration to QB and NetSuite via middleware services.

  • Enhancements to the application focused on money transfer and money order functionality.