Pedro R.

Pedro R.

Product Strategist | Director

Lisbon, Portugal
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About Me

Seasoned Product Strategist and Head of Product with over 10 years of experience transforming project-based organisations into product-led entities. Proven track record in driving product innovation, optimising processes, and leading cross-functional teams to achieve strategic goals. Expert in agile methodologies, stakeholder management, and data-driven decision-making.

Transformational Leadership Product Management Business Strategy Business Consulting Business & Digital Transformation Continuous Discovery Technical Product Management Enterprise SaaS SaaS Early-stage Startups Customer Experience User Experience (UX)

Work history

IWG PLC
IWG PLC
Product Strategist | Portfolio Director
2022 - Present (2 years)
Remote

  • Established Product Management practices, fostering a product-led mindset across the organisation, resulting in a 25% cluster cost reduction by focusing on strategic outcomes

  • Developed and implemented a comprehensive product strategy, including vision, metrics, objectives, and operations, aligning with company goals.

  • Led leadership workshops to define company’s vision, strategy and north-star metric.

Enterprise SaaS Product ManagementServant Leadership/FacilitationProduct Leadership Transformational Leadership Continuous Discovery
Reflaunt
Reflaunt
Head of Product Management (Acting CPO)
2022 - 2022
Remote

  • Instituted Product Management practices, promoting a product-led culture

  • Managed and coached four product teams, enhancing performance and collaboration.

  • Transitioned the company from a project-based to a product-led organisation, leading to a 40% reduction in software bugs and achieving key company OKRs.

SaaSEarly-stage Startups LeadershipBusiness Advisory
Talkdesk
Talkdesk
Senior Product Manager
2021 - 2022 (1 year)
Portugal

  • Led the User Management cluster, reducing enterprise user onboarding time by 80% and fostering product innovation

  • Developed product sales and marketing strategies by accurately capturing customer needs and aligning them with the company’s strategic intents

Product ManagementSaaSDistributed Team Management Product Discovery
Accenture
Accenture
Manager
2020 - 2021 (1 year)
Portugal

  • Managed SAP SuccessFactors implementation for a major Portuguese retail company, enhancing solution strategy alignment with business objectives, resulting in a 20% operational cost reduction.

Enterprise SaaS Business Consulting Strategy Consulting Business & Digital Transformation
Nokia
Nokia
Product Manager
2018 - 2020 (2 years)
Portugal

  • Developed and managed a Virtual Assistant chatbot, enhancing support efficiency and providing key performance insights.

  • Define pricing and licensing model, together with LTV and COCA

  • Define the product’s vision and User Experience

Enterprise SaaS Agile Product Management Product Discovery New Products & Services Business Transformation
EY
EY
Senior Consultant
2017 - 2018 (1 year)
Portugal

  • Led Digital Human Capital Management projects, enhancing client relationships and improving process efficiencies in top-tier organisations

  • Managed an Employee Satisfaction project for a PSI-20 company and implemented RPA processes, resulting in a 25% improvement in operational efficiency

Business Transformation Business & Digital Transformation Business Consulting Strategy Consulting Product Launch
Accenture
Accenture
Senior Analyst
2013 - 2017 (4 years)
Portugal

  • Served as Interface Architect and Conversions Lead, and overall Solution Architect for SAP SuccessFactors implementation projects for top-tier clients including Barclays, Barry Callebaut, Vodafone, and Deutsche Telekom

  • Managed workshops and delivered training sessions across multiple countries, including Switzerland, UK, Belgium, USA, Malaysia, and Brazil, enhancing global team capabilities

Business & Digital Transformation Business Consulting Consulting

Education

Education
Executive MBA
The Lisbon MBA - Catolica | NOVA | MIT
2019 - 2019
Education
Masters in Software Engineering
University of Minho
2007 - 2007