Pedro R.

Pedro R.

Lisbon, Portugal
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About Me

Pedro is a highly accomplished IT professional with over two decades of experience across diverse industries and regions. During his tenure at leading companies like HP, CGI, Vodafone, Philips, Siemens, Fujitsu, and other notable SaaS firms, Pedro has honed his technical expertise and emerged as a multidisciplinary expert. He possesses an exceptional skill set that facilitates seamless digital transformation, cloud integration, and software design and architecture, ensuring the development of innovative and top-notch software solutions.

Workflow

Business & Digital Transformation

Other

Transformational Leadership Product Management Business Strategy Business Consulting Continuous Discovery Technical Product Management Enterprise SaaS SaaS Early-stage Startups Customer Experience User Experience (UX)

Work history

IWG PLC
IWG PLC
Product Strategist | Portfolio Director
2022 - Present (3 years)
Remote

  • Established Product Management practices, fostering a product-led mindset across the organisation, resulting in a 25% cluster cost reduction by focusing on strategic outcomes

  • Developed and implemented a comprehensive product strategy, including vision, metrics, objectives, and operations, aligning with company goals.

  • Led leadership workshops to define company’s vision, strategy and north-star metric.

Enterprise SaaS Product ManagementServant Leadership/FacilitationProduct Leadership Transformational Leadership Continuous Discovery
Reflaunt
Reflaunt
Head of Product Management (Acting CPO)
2022 - 2022
Remote

  • Instituted Product Management practices, promoting a product-led culture

  • Managed and coached four product teams, enhancing performance and collaboration.

  • Transitioned the company from a project-based to a product-led organisation, leading to a 40% reduction in software bugs and achieving key company OKRs.

SaaSEarly-stage Startups LeadershipBusiness Advisory
Talkdesk
Talkdesk
Senior Product Manager
2021 - 2022 (1 year)
Portugal

  • Led the User Management cluster, reducing enterprise user onboarding time by 80% and fostering product innovation

  • Developed product sales and marketing strategies by accurately capturing customer needs and aligning them with the company’s strategic intents

Product ManagementSaaSDistributed Team Management Product Discovery
Accenture
Accenture
Manager
2020 - 2021 (1 year)
Portugal

  • Managed SAP SuccessFactors implementation for a major Portuguese retail company, enhancing solution strategy alignment with business objectives, resulting in a 20% operational cost reduction.

Enterprise SaaS Business Consulting Business & Digital Transformation
Nokia
Nokia
Product Manager
2018 - 2020 (2 years)
Portugal

  • Developed and managed a Virtual Assistant chatbot, enhancing support efficiency and providing key performance insights.

  • Define pricing and licensing model, together with LTV and COCA

  • Define the product’s vision and User Experience

Enterprise SaaS Agile Product Management Product Discovery Business Transformation
EY
EY
Senior Consultant
2017 - 2018 (1 year)
Portugal

  • Led Digital Human Capital Management projects, enhancing client relationships and improving process efficiencies in top-tier organisations

  • Managed an Employee Satisfaction project for a PSI-20 company and implemented RPA processes, resulting in a 25% improvement in operational efficiency

Business Transformation Business & Digital Transformation Business Consulting Product Launch
Accenture
Accenture
Senior Analyst
2013 - 2017 (4 years)
Portugal

  • Served as Interface Architect and Conversions Lead, and overall Solution Architect for SAP SuccessFactors implementation projects for top-tier clients including Barclays, Barry Callebaut, Vodafone, and Deutsche Telekom

  • Managed workshops and delivered training sessions across multiple countries, including Switzerland, UK, Belgium, USA, Malaysia, and Brazil, enhancing global team capabilities

Business & Digital Transformation Business Consulting Consulting

Education

Education
Executive MBA
The Lisbon MBA - Catolica | NOVA | MIT
2019 - 2019
Education
Masters in Software Engineering
University of Minho
2007 - 2007