Collaborated with stakeholders to understand requirements and acceptance criteria for Lightning Cloud features.

Worked closely with Salesforce developers, business analysts, and product owners within an Agile framework to ensure quality is built into the development lifecycle.

Executed SFDC test scripts, reported issues, and ensured customer satisfaction. Also managed test data creation and test environment configurations and conducted data validation using Salesforce UI, reports, and basic SOQL queries.

Created and executed test cases based on business requirements and user stories.

Performed functional testing, SIT, regression testing, and sanity testing.

Validated Salesforce Sales Cloud and Service Cloud functionalities, also tested standard and custom objects, workflows, validation rules, and reports.

Involved in requirement walkthrough process and provided QA task estimate, documenting test cases in Excel and uploaded in Jira.

Worked closely with the Salesforce Lightning team on application support, communication, testing, analysis, and implementation activities.

Performed testing on features and functionalities in Salesforce Service Cloud, Sales Cloud, and Experience Cloud

Experienced in Agile & Scrum methodologies.

Collaborated with cross-functional teams, including developers, product managers, and business analysts, to understand application features and requirements.

Analyzed and tested intricate Salesforce functionalities, including custom Apex code, Visualforce pages, Lightning Web Components, workflows, and process builders.

Created and managed custom objects, fields, validation rules and approval processes for Salesforce Lightning Application

Experienced in User Management, Reports & Dashboard Creation

Participated in code reviews and provided feedback on testability and quality aspects of the application.