André is a subject-matter expert in SugarCRM with 400+ projects undertaken, delivering solutions to identify, deploy and support packaged and custom-developed solutions - providing plugins, business process flows, workflows, dashboards, views, and reports. He monitors, configures, and troubleshoots integration issues between SugarCRM platforms and other software systems - documenting infrastructure and system design specifications to enhance the continuous improvement of solutions.
Provide expertise to design and deliver multiple SugarCRM solutions on projects to address sophisticated business needs.
Work within accepted application design activities, tools, and techniques to convert business requirements and logical models into quality SugarCRM solutions.
Write and deliver clean and functional code to improve core CRM systems - anticipating, recognizing, and resolving technical problems on integrations.