Arun is a seasoned Salesforce developer holding 11 Salesforce certifications and boasting extensive proficiency in the administration, configuration, implementation, and support of the Salesforce.com CRM and force.com platform. He specializes in integrating Salesforce with third-party systems using API and middleware, implementing version control, and CI/CD processes.
Developed lightning components to interact with their Tableau charts and worked on remediation project which involves finding defects in existing code base and provide solutions to fix those.
Worked as full-stack developer on an ACT government project involving developing Aura and LWC components to process customer payments from community and from service cloud, integrated Salesforce with Westpac payment gateway for processing payments.
Integrated multiple external systems using APIs and middleware solutions such as Jitterbit and Mulesoft.
Devised innovative solutions to address Salesforce framework limitations in a major banking project, processing a significant volume of records.
A renowned Europe-based technology firm sought help in developing an app exchange solution that could integrate with their existing knowledge portal, much like Salesforce Knowledge.
The solution, developed in Lightning Web Components (LWC), incorporated seamlessly with their back-end platform using the REST API while providing Salesforce users a range of knowledge search options.
The app features multiple functionalities such as easy addition of components to Salesforce object layouts, linking search results with respective Salesforce records, providing user feedback on search results, and smart display of search results based on field values in the Salesforce record during page load.
A multinational company operating multiple casinos across the UK and Europe sought our help in optimizing their Salesforce instance.
We provided a thorough analysis and guidance to effectively leverage the sales and service cloud; integrating features like the service cloud console, omnichannel, live agent functionality, custom case expiry tracker, and lead tracking.
In collaboration with Google Maps, we used Visualforce to design a page that provided revenue insights for each casino location.
The project involves developing an AppExchange product that integrates Salesforce marketing with the CleverReach email marketing platform's REST API.
Major functionalities include bidirectional sync of campaign members between Salesforce and CleverReach, blacklisting email addresses, creating CleverReach attributes in Salesforce, fetching reports and importing campaigns from CleverReach.
Both manual and batch processes are used for synchronization, and email addresses can be blacklisted directly from Salesforce.
