Ilija F.

Ilija F.

Belgrade, Serbia
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About Me

Ilija is a proactive Salesforce guru with 10 years of experience. His roles have included that of technical analyst, architect, and developer. He spearheaded a client's company's complete digital transformation strategy, led complex system integrations, and delivered beautiful architecture. Ilija excels at workflow automation and digitalization initiatives and enjoys problem-solving from a technology standpoint while keeping the end goal in mind.

Backend

REST APIs Salesforce API Salesforce REST API Zapier

Database

SQL

Workflow

Git

Other

Force.com Salesforce Lightning Salesforce Consultant Salesforce AppExchange APEX Salesforce SOQL/SOSL Automation Twilio Conga Composer

Work history

valion AG
Salesforce Sales Cloud Implementation Consultant
2022 - Present (3 years)
Remote

  • Successfully implemented architecture for the main business.

  • Optimized existing and implemented a new screen and auto-launched flows.

  • Implemented batch processing for complex recalculations.

SalesforceSalesforce Sales Cloud Salesforce APISalesforce Lightning Salesforce Cloud Flow REST APIs Salesforce Development Community (SFDC) GitSalesforce Consultant APIsSlackAmazon S3 (AWS S3) Force.comSQLData ModelingBest Practices Architecture APEX Code API IntegrationZapierForce.com Migration Tool Force.com IDE
Vivor
Salesforce Architect and Developer
2020 - 2022 (2 years)
Remote

  • Successfully implemented a custom module (Apex, LWC, and API) inside the Salesforce platform to manage Insurance grants.

  • Set up the overall Salesforce architecture properly so it can scale.

  • Implemented general business flows on Salesforce.

SalesforceSalesforce ApexSalesforce APILightning ComponentsSalesforce Lightning Lightning Communities REST APIs Salesforce Development Community (SFDC) GitSalesforce Consultant APIsSlackAmazon S3 (AWS S3) Force.comSQLData ModelingBest Practices Architecture APEX Code API IntegrationTwilioZapierForce.com Migration Tool Force.com IDE
GCOMM, PTY. LTD.
Information Services Manager
2015 - 2020 (5 years)
Remote

  • Spearheaded the GCOMMs complete digital transformation strategy.

  • Led a mixed team of Salesforce developers, administrators, business analysts, automation developers, and data analysts.

  • Managed the Salesforce architecture and led multiple business workflow automation and digitalization initiatives.

  • Oversaw the internal and supplier system integrations. Led integration initiatives and acquired iPaaS-Dell Boomi.

Amazon Web Services (AWS) Azure Dell Boomi SalesforceApex Triggers Salesforce Lightning Lightning ComponentsSalesforce Sales Cloud Salesforce CommunityAPEXREST APIs Certified Salesforce Administrator Salesforce Development Community (SFDC) Salesforce Service Cloud GitSalesforce Consultant APIsSlackAmazon S3 (AWS S3) Force.comConga Composer Salesforce CPQ SQLData ModelingBest Practices LeadershipTechnical Leadership Architecture APEX Code API IntegrationTwilioIntuit QuickBooks Force.com Migration Tool Force.com IDE
GCOMM, PTY. LTD.
Salesforce Developer
2012 - 2015 (3 years)
Remote

  • Assisted with development, analysis, and requirements gathering.

  • Implemented Salesforce Sales Cloud from the ground up.

  • Initiated Service Cloud for external and internal support queues and live chat.

  • Implemented quote-to-cash CPQ (ChikPea TOM), order management (ChikPea TOM), and subscription billing (ChikPea TOM).

  • Deployed accounting software (Financial Force) and Salesforce Communities for partners and end-customers.

  • Assisted with data migration from legacy systems and data consolidation.

  • Integrated Pardot with Salesforce and external websites.

VisualForceSalesforce ApexSalesforceApex Triggers Salesforce Lightning Lightning ComponentsSalesforce Sales Cloud Salesforce CommunityAPEXREST APIs Certified Salesforce Administrator Salesforce Development Community (SFDC) Salesforce Service Cloud GitSalesforce Consultant APIsSlackAmazon S3 (AWS S3) Force.comSQLData ModelingBest Practices LeadershipTechnical Leadership Architecture APEX Code Zuora API IntegrationIntuit QuickBooks Force.com Migration Tool Force.com IDE

Showcase

Dispatcher App

  • A round-robin Salesforce native app for AppExchange.

  • Distributes leads, cases, tasks, and opportunities with assignees.

  • Supports weight and availability time settings for assignees.

Private Air Charter Salesforce Implementation

  • Setup Salesforce and complete business process automation (lead-to-cash) for a private air company.

  • Implemented Sales Cloud, custom quoting solution, customer and vendor portals, and vendor API integrations.

  • Focus on streamlining lead management and financial processes within the private air charter industry.

Marketing Cloud Journey Builder Custom Action

  • Developed a custom Action for Marketing Cloud Journey Builder.

  • The Action integrates with one SMS provider via API.

  • It ensures Journey prospects receive SMS notifications.

PayPal and Stripe API Integration

  • Developed PayPal and Stripe integrations for a client's Salesforce implementation.

  • The integration focused on capturing orders, recurring subscriptions, and up-sells within Salesforce Opportunities.

  • The project involved leveraging PayPal and Stripe APIs.

HelloSign and PayTrace API Integration

  • Developed a custom quote acceptance solution integrating a HelloSign embedded signing solution via API.

  • Combined HelloSign with PayTrace for immediate payment capture and authorization.

  • The solution leverages both HelloSign's signing capabilities and PayTrace for a complete payment workflow.

Zendesk and Mixpanel Integration

  • Developed a custom Zendesk and Mixpanel integration with Salesforce.

  • Implemented a REST API integration to replace an outdated, heavy one for Salesforce.

  • Transformed Mixpanel report data into Salesforce for a 360-degree customer view.

Education

Education
Master's Degree in Computer Science
Faculty of Mathematics, University of Belgrade
2011 - 2013 (2 years)
Education
Bachelor's Degree in Computer Science
Faculty of Mathematics, University of Belgrade
2007 - 2011 (4 years)