Results-driven Salesforce Architect with 9+ years of hands-on experience designing and delivering enterprise-grade CRM solutions across healthcare, real estate, cybersecurity, and SaaS verticals. Devarshi has a proven track record leading end-to-end implementations from solution architecture and data modeling to third-party integrations and GTM automation. Deep expertise in Sales Cloud, Service Cloud, Marketing Cloud, Lightning Web Components, and data orchestration platforms.
Architected the full Salesforce platform for a remote patient monitoring startup from the ground up, including alert systems supporting absolute, relative, and trend-based thresholds for clinical device data
Automated claims generation and oversaw billing processes for RPM, RTM, and CCM reimbursement programs with nurse time-tracking and care plan management
Spearheaded Marketing Cloud implementation including data extensions, email templates, and automated patient journeys with integrations to DrChrono, ElationEMR, DocuSign, Phaxio, and Smartmeter
SalesforceSolution Architecture
Marketing Cloud
Data Extensions
Third-Party API Integrations
DrChrono
ElationEMR
DocuSign
Phaxio
Smartmeter
Delivered 10+ Salesforce projects across manufacturing, cybersecurity, and professional services verticals and built a custom packaging solution (AscentERP) cutting packing time from 60 to under 10 minutes
Developed a cybersecurity customer portal with dynamic questionnaire scoring and automated report generation
SalesforceAscentERP
Conga Composer
Solution Architecture
Custom Development
Document Generation
HIC Global Solutions
Software Developer → Senior Software Engineer
2015 - 2017 (2 years)
Remote
Grew from junior developer to senior engineer on the founding Salesforce team and eliminated Zapier costs by building custom Salesforce REST APIs with Shopify Webhook integration for real-time sync
Led a 2-person team to build a Desk.com to Salesforce integration with bidirectional batch sync
Contributed to foundational Salesforce platform development and architecture
SalesforceREST APIs
ShopifyWebhooks
Desk.com
Integration Development
Team Leadership