● Boosted the delivery speed of call status notifications by 4.7 times. ● Improved algorithm efficiency, achieving a 3.5-fold increase in the execution speed of RPA instructions. ● Refactored a monolithic architecture into microservices, leading to a 2.4-times increase in the performance of the text-to-speech (TTS) functionality within the application.

● Improved accuracy of debt notification from 71% to 97% through process automation. ● Automated the payroll calculation process, reducing associated costs by 7.3 times and significantly improving operational efficiency and resource allocation. ● Re-engineered existing processes from UiPath to custom implementations, reducing maintenance costs by 4.7 times while maintaining functionality and performance.