Monitor QA processes and develop effective test plans for clients across multiple industries.

Collaborate with cross-functional teams to work on and resolve complex problems affecting customer satisfaction on projects.

Facilitate QA ceremonies, remove impediments to success, track progress, and encourage continuous improvement of solutions.

Oversaw test modules on projects through all phases of development - delivering test solutions on mobile, web and cross-platform systems.

Write and implement test plans, test strategies, and test case scripts to drive test deployment in a production environment.

Work on solutions to improve testing capability, efficiency, and robustness across multiple projects.

Designed, wrote and deployed test scripts, plans and cases to undertake functional, regression, and exploratory tests.

Enhanced mobile simulator testing processes and implemented quality standards for CPG.

Logged and tracked bugs and debugged prod incidents to enhance solutions.

Executed functional, regression, exploratory, black box, and grey tests to verify functionality, usability, scalability and data integrity.

Worked on test plans, cases, and scenarios on multiple projects for Sem Parar - managing test processes and evaluating defects.

Maintained reusable code libraries to help streamline test processes on different solutions.

Provided QA solutions for functional and non-functional testing - implementing quality plans and providing continuous improvements on solutions.

Defined QA processes on projects, managed quality portals, risk management and standardization of solutions across projects.

Actively participated in tasks and projects to tropicalize QA methodologies and processes with different teams.

Participated in high-level validation and execution of test scenarios for UAT across several affiliate systems and establishments.

Performed multiple QA related support tasks for clients, URA, and frontend solutions - enhancing card payments to customers.

Supported QA test effectiveness, focus, and reporting during incident resolution, retesting and user support activities.

Drove resolution to technical issues on the assignment, acquisition and credit securitization platforms.

Designed and implemented new solutions to enhance the deposit system and maintain regulatory compliance.

Analyzed existing processes, requirements and business changes to determine improvements to system solutions.

Performed routine regression tests of the drug use system rules and migrated VSAM DBs to IBM DB2 for MEDCO.

Designed and implemented solutions to improve the accounting routines deployed for CAIXA's credit card system.

Assisted with implementing specific process enhancements on the J&J North America Supply Chain platform.