Urmila P.

About Me

Urmila is a senior Salesforce consultant and certified developer with over nine years of experience. She is highly knowledgeable about advanced Apex programming, Aura components, LWC, Force.com sites, Salesforce Community, asynchronous Apex, REST integrations, and exposing RESTful APIs from Salesforce and Visualforce. Urmila has a good understanding of business and business concepts, enabling her to communicate with clients effectively.

Backend

Other

Work history

Freelancer
Salesforce Consultant
2016 - Present (9 years)
, Remote
  • Created Salesforce APIs to be used as Webhooks from the external system. This enabled the notifications to be sent to Salesforce whenever there is any change in the external system.

  • Integrated with various APIs like Staffology, Railsback, TMS, AviaPages, and more. This includes real-time data transfer as well as scheduled data transfer.

  • Exposed the RESTful API from Salesforce so that they can fetch/update data in Salesforce from their servers (for a transport company).

  • Worked on data manipulation and data import. This involves the data import of Salesforce standard and custom object, and also the notes, attachments, and files data import.

  • Helped a couple of clients in the period of transition from Salesforce Classic to Lightning. This process involved some configuration changes and the customization changes mainly on the UI.

  • Configured the customer community for a payroll company which helped their customers to get information about their payslips, savings, and expenses.

SalesforceAPI IntegrationAgile App Development Business Logic Process Automation Change Set Deployment Data ModelingData ManagementForce.comJavaScriptFlowEmail Automation
Dreamwares
Salesforce Developer
2013 - 2016 (3 years)
, Remote
  • Documented and further analyzed to determine enhancements to support and streamline business processes (as a technical architect).

  • Configured and customized force.com site for the mobile company that wanted to showcase the products to their customer. Handled the RFQs from the site.

  • Configured and developed the Salesforce Customer Community for one of the universities in the USA. Given students the ability to apply for courses and maintain their profiles on the portal.

  • Integrated the Payment Gateways with Salesforce to initiate and accept payments directly into Salesforce, for various clients.

  • Integrated Salesforce with the Human API to get the fitness information from various devices and stored/used data back in Salesforce for further automation.

  • Developed Apex triggers, Apex batches, Visualforce components, workflows, process builder, and other Salesforce custom functionalities.

SalesforceAPI IntegrationProcess Automation Business Logic Change Set Deployment Data ModelingData ManagementForce.comEmail Automation

Showcase

Salesforce Customization and Integration for PayCaptain
  • Worked as a Salesforce developer and integration expert for over three months

  • Performed Aura Component and LWC development for Salesforce internal and community users, mainly focusing on integrations with three external staffing and payroll services: Staffology, PTX, and Railsbank

  • Implemented bi-directional integration using triggers and webhooks, allowing live updates and notifications between Salesforce and the external systems

Logistics API Integration
  • Loadtap's own APIs were integrated with Salesforce.

  • Salesforce APIs were exposed, allowing the Loadtap team to send data using standard OAuth for authentication.

  • Loadtap APIs were integrated in a way to send load and stop information when data is updated in Salesforce.

Payment Gateway Integration
  • Implemented payment gateway integration of Authorize.net with Salesforce

  • Added a feature in the customer community allowing students at a university to pay application fees

  • Enabled options for handling student discounts and partial payments

Human API Integration
  • Integrated Human API with Salesforce to connect and manage multiple health tracking devices' information

  • Set up real-time data sync through the API exposed from Salesforce, using a webhook for Human API

  • Implemented a trigger in Salesforce to take action upon receiving a notification about any updates from the Human API platform

Salesforce Customer Community
  • The project aimed to develop and architect Salesforce for university staff in the USA

  • Customized the Salesforce Customer Community for student use

  • Ensured smooth communication between students and university staff through Salesforce

Recurrent Schedule Automation
  • Developed an app for creating recurrent schedules according to availability and predefined slots

  • Implemented triggers to prevent overlapping of schedules and to automate future planning

  • Designed a Visualforce page for mass data updates and created schedulers for accurate information tracking

Real-time Data Sync Between Loadtap and Salesforce
  • Exposed the RESTful API from Salesforce for real-time tracking of loads transferred.

  • The external system tracks the load and its stops during the journey, integrating with Salesforce.

  • The Loadtap system uses this API, allowing for real-time operation and data syncing between Loadtap and Salesforce.

Data Manipulation and Data Import
  • Worked on data manipulation and data import in Salesforce

  • Utilized data loader and dataloader.io for complex data import tasks

  • Maintained parent-child record relationships and populated audit fields

Migration from Salesforce Classic to Lightning
  • Migrated Salesforce Classic organization to Lightning

  • Overrode quote sync functionality allowing multiple quotes to be synced to the same opportunity

  • Developed a Lightning component wizard to simplify creation of Quotes and QuoteLineItem

Force.com Site
  • Configured and customized a Force.com site for external users

  • Implemented custom login and sign-up functionalities

  • Exposed custom objects in read-only format for user status tracking

Managed Package
  • Managed package application designed for direct delivery to specific users.

  • Package includes Salesforce configurations and customizations.

  • Features integration with payment gateways like Authorize.net and PayPal.

Shopify Integration
  • Lead Salesforce developer for the 'Shopify Integration' project with main responsibility including designing of schema architecture and integrating with an existing Shopify store

  • Developed system to manage, create, and update orders from Salesforce, necessitating the creation of automations within the software

  • Implemented other Salesforce automations like routing inbound emails to create cases and configuring Omni Studio for live chat support

Education

Education
Bachelor's Degree in Information Technology
MET's Institute of Engineering
2010 - 2013 (3 years)