Ashraf H.

About Me

Senior Site Reliability Engineer with 8+ years of experience across SRE, DevOps, platform engineering, and cloud infrastructure. A. H specializes in building and maintaining production systems at consumer scale, with expertise in Kubernetes, Terraform, CI/CD, and observability. Known for transforming fragile systems into reliable, maintainable ones and leading complex migrations including infrastructure modernization, database cutover strategies, and multi-cloud deployments. Experienced in incident response, on-call operations, SLO design, and disaster recovery with a track record of improving system reliability metrics and reducing operational toil.

AI, ML & LLM

AWS CloudTrail YAML Gremlin Container Orchestration

Backend

Database

AWS Database Migration Service PostgreSQL MySQL MongoDB Oracle SQL

DevOps

DevOps AWS EC2 AWS S3 AWS RDS AWS IAM AWS EKS AWS ECR AWS ALB AWS NLB AWS Lambda AWS SNS AWS SQS AWS CloudWatch AWS Cost Explorer AWS CloudFormation AWS WAF Azure Kubernetes Docker Terraform AWS CDK Jenkins GitLab CI/CD Prometheus Grafana ELK Stack AWS Secrets Manager Cloud Migration

Workflow

Other

Amazon Web Services Amazon Kinesis Amazon Redshift Google Cloud Platform Amazon EKS OpenShift Helm Argo CD Istio Ansible Ansible Tower Packer Gradle Maven DataDog Elasticsearch Logstash Kibana Splunk AppDynamics Icinga OpenTelemetry Cassandra Redis pgBouncer Boto3 Bash Groovy JSON SSO OpenVPN PCI DSS DevSecOps SonarQube PagerDuty Chaos Monkey Bitbucket Gerrit Agile Scrum Kanban Atlassian Suite IBM Rational ClearQuest Linux RHEL CentOS Ubuntu Windows MacOS FinOps Microservices Architecture Immutable Infrastructure Service Mesh APM Incident Response Disaster Recovery Fault Tolerance Distributed Tracing

Work history

Pocket FM Private Limited
Senior Site Reliability Engineer
2023 - 2026 (3 years)
Remote
  • Reduced MTTR by ~40% across tier-0 services through automated incident response, optimized alert routing, and runbook automation for recurring alert classes

  • Re-engineered CI/CD pipelines across GitLab CI/CD, Argo CD, and Jenkins with self-healing capabilities and reusable shared libraries to eliminate transient failures

  • Led ElastiCache Redis to Valkey migration and established multi-database HA on Amazon RDS with zero-downtime schema migrations using logical replication

IBM
Site Reliability Engineer
2021 - 2023 (2 years)
Remote
  • Led x86 to AWS Graviton migration with assessment, capacity sizing, and performance benchmarking resulting in improved price-performance

  • Maintained PCI-DSS compliance and 99.99% uptime SLA for banking workloads with documented disaster-recovery procedures and quarterly DR drills

  • Designed scalable data engineering pipeline on Amazon Kinesis, Redshift, and AWS DMS for telemetry ingestion and service-performance analysis

AWS Graviton Amazon Kinesis Amazon Redshift AWS DMS EC2 JenkinsGroovyJob DSL Jenkinsfile JavaGradleLinuxBashPythonIBM Rational ClearQuestAtlassian
VTEST Software Pvt Ltd
DevOps Engineer
2019 - 2021 (2 years)
Remote
  • Owned AWS infrastructure provisioning and scaling with Infrastructure-as-Code using AWS CDK and Terraform CDK for reproducible deployments

  • Implemented AWS auto-scaling policies and Application Load Balancers to optimize compute allocation for traffic patterns and improve end-user latency

  • Broke monolithic applications into Docker-based microservices and operated Kubernetes clusters on Amazon EKS with YAML deployments and rolling updates

AWS EC2AWS S3AWS RDSAWS ALB AWS EKSAWS CloudFront AWS WAF AWS VPC Terraform CDK AWS CDKDockerKubernetesPythonBoto3 BashOpenVPNJIRA
Cognizant Technology Solutions
Programmer Analyst
2018 - 2019 (1 year)
Remote
  • Built, maintained, and scaled infrastructure across production, QA, and development environments for customer-facing web applications with improved availability

  • Drove Linux automation with Ansible playbooks and Ansible Tower, managing hundreds of servers and removing manual touch from deployment and patching workflows

  • Hardened Linux servers with firewall configurations, access-control policies, and timely security patching; performed performance tuning as systems scaled

Education

Education
Bachelor of Engineering (B.E.), Electronics and Communication Engineering
BLDEA's V.P. Dr. P.G. Halakatti College of Engineering and Technology, Vijayapur, Karnataka
2013 - 2017 (4 years)