Monitor QA processes and project meetings for clients across a broad range of industries.

Liaise with other cross-functional departments to rectify and improve customer satisfaction concerns on projects.

Facilitate QA ceremonies, remove impediments, track progress and identify opportunities for continuous improvement.

Manage a team of QA engineers to deliver high fidelity test and QA solutions on projects.

Oversee and support the automation framework on solutions - resolving technical issues and improving code quality.

Work with the latest testing tools and encourage process improvements to speed up productivity.

Designed, built, tested and deployed end-to-end test automation solutions for clients.

Analyzed and utilized client-focused functional requirements in undertaking different tests on projects.

Implemented efficient test scripts and created automation packs - documenting and providing technical support.

Installed and maintained all network components and services on the project.

Worked on the data communications network within HCL - providing support and responding to service requests.

Identified and resolved network-related issues on projects - maintaining proper documents and reports.