Pavel is a highly skilled Product Owner with more than 15 years of experience in infrastructure, services, application, and integration of software development. He has a robust strategic vision and a multicultural collaboration experience, always taking full ownership of the solutions he oversees. His latest experience includes controlling development in an Agile framework, 3rd-tier support, deep dives, and hands-on troubleshooting.
Monitoring processes and various meetings for clients across a broad range of industries.
Partner closely with other cross-functional departments to work on process problems and challenges that affect customer satisfaction in the implementation of projects.
Facilitate Scrum ceremonies, identify and remove impediments to success, track progress, and recognize opportunities for continuous improvement.
Acted as a Single Point Of Contact for Product engineering management, having a 20+ products portfolio. Took ownership of SaaS/Hosted product services availability (monitoring, recovery, deployment, change requests management).
Closely collaborated with biz Product Owners / CEOs for strategy goals, also controlling development in an Agile framework, 3rd-tier support, deep dives, troubleshooting (hands-on).
Managed the team of directly reporting Chief Architects, developers, QAs with a written coaching culture. Collaborated with entire spectrum of development teams to ensure things are done properly and on time
Handled pre-sales due diligence, solution architecture, deal governance. Designed and deployed infrastructure and supporting processes for six new clients in a four month period.
Developed and managed outsourcing delivery including core infrastructure, field support, service desk, and cloud services.
Achieved a consolidated service delivery reporting that was enhanced and standardized. Managed a successful upsale of the strategic service extension.
Oversaw an unit of three specialists, developing and maintaining the company’s IT infrastructure (main office, two branch offices in Moscow, remote satellite servers in Greece).
Administered technical support for the Company’s Russian regional offices; maintained and improved the unified corporate reporting system based on 1C – MS Access platform.
Organized, implemented, and supervised data protection systems.
Onespot is a tool for driving engagement and conversions across various platforms.
The project was imported with a disassembled state and required significant transformation.
The Engineering Product Manager successfully led a 8-month transformation, resulting in a 70% cost reduction, transparent deployment, and control over production operations.
Managed product delivery for a complex portfolio encompassing Telecom, SupplyChain, BI, AdRecommendationManagement, Messaging/Faxing, Security, Media Asset Management, and Mobile Device Management for Telco.
Implemented problem analysis and preventive measures to eliminate 100% repetitive outages in production.
Supervised the development of 40M$ AR products (from 10M$ initially).
Education
MCSAS ; MCSE Security ; MCSE ; MCSA ; MCP
Microsoft
Prince2 Foundation
EXIN
AWS Certified Cloud Practitioner
AWS
CCA XenApp 5.0
Citrix
ITIL Service Design ;
ITIL Foundation Certificate in IT Service Management