Pulkit S.

About Me

Pulkit is a certified Salesforce QA professional with over five years of experience specializing in manual and automated testing across Sales and Service Clouds. He has a strong technical foundation in Salesforce administration and development, holding certifications as a Salesforce Certified Administrator and Salesforce AI Associate. He is highly proficient in conducting component-level and integration testing, utilizing tools such as Workbench and Data Loader for complex data management and SOQL for database validation. Pulkit has a proven track record of collaborating with product owners and development leads to map business requirements to functional specifications, providing effort estimations and comprehensive QA reporting within Agile and Scrum frameworks. His expertise extends to advanced automation using Selenium with Java and Provar, as well as testing specialized functionalities like Chatbots and Service Cloud Voice.

Backend

Database

DevOps

Azure Boards

QA & Testing

Workflow

Other

Sales cloud UAT SOQL Service cloud Chatbots Zephyr Agile Development Scrum Web Services Business Analysis Automation Testing Workbench Salesforce

Work history

Provar
Salesforce QA
2024 - 2026 (2 years)
Remote
  • Managed and tracked test cases, test execution, and defects using Provar Manager.

  • Performed cross-browser grid testing using Provar Manager integrated with Lambda Test.

  • Implemented Al-driven testing methodologies to enhance test coverage and efficiency.

Provar Manager Lambda Test Nuts.ts Salesforce Testing Provar Automation
NeuraFlash
Associate Salesforce QA
2023 - 2024 (1 year)
Remote
  • Independently tested multiple Salesforce projects, ensuring functionality and performance.

  • Developed and executed automation test scripts for regression suites, reducing testing time by 30%.

  • Created detailed QA signoff reports with organized test cases and defect analysis, improving transparency with stakeholders.

SalesforceJIRAAzure Boards WorkbenchAutomation Testing
Infosys Ltd.
Salesforce QA/BA
2020 - 2023 (3 years)
Remote
  • Planned, executed, and documented various tests to identify defects and ensure product quality.

  • Served as a Salesforce admin and BA/QA on multiple international projects, ensuring end-to-end project success.

  • Coordinated test strategies with stakeholders including business analysts, project leads, vendors, end users, and application developers.

Education

Education
BE in Computer Science Engineering
Chitkara University
2016 - 2020 (4 years)
Education
Infosys Certified Agile Developer
Infosys
Education
Infosys Certified Automation Tester
Infosys
Education
Salesforce Al Associate
Salesforce
Education
Salesforce Certified Associate
Salesforce
Education
Salesforce Certified Administrator
Salesforce