Monitor QA processes and various project meetings for clients across a broad range of industries.

Partner closely with other cross-functional departments to work on process problems and challenges that affect customer satisfaction in the implementation of projects.

Facilitate QA ceremonies, identify and remove impediments to success, track progress, and recognize opportunities for continuous improvement.

Write test plans and execute test cases to validate the current release of solutions of the client under development.

Actively participate in the client's Agile software development process by providing constructive feedback on process improvement.

Identify logging and tracking issues, work on defects, bugs and enhancements and manage resolutions on the project.

Planned, created, executed, and maintained functional, performance, white box, exploratory, sanity, regression, end-to-end, ad-hoc, and cross-browser tests.

Developed and provided testing metrics for automated test designs and worked on implementations and executions.

Documented and tracked project milestones, deliverables and adhered to organizational quality standards.

Created and ran test plans tailored for the desktop app, maintained test documentation and improved processes on the project.

Tested bugs, implemented new features, and worked on other improvements to the product.

Diagnosed and reported issues through exploratory, functional and regression testing.

Created in-depth test cases, implemented boundary values and use case testing techniques based on technical documentation.

Worked on data querying (data setup and classification) and reporting on different test environments on the project.

Provided enhancements and new features for the system and implemented innovative backup and restore processes and tools.

Managed, organized and performed thorough tests on projects using the latest testing techniques.

Designed and executed software test plans for automated test implementations.

Worked on bug fixes and defects - identifying, recording and tracking the progress of defects and enhancements on projects.

Constructed systematic test cases for the project - working on test results and evidence using Bugzilla.

Identified and documented test cases and performed tests on the project.

Resolved bugs and defects and fixes to meet standards on usability, performance, reliability and compatibility.

Worked on detailed test scenarios and steps for manual and functional testing on Dominica's SMS system for telecommunication companies.

Created and maintained requirements and design documentation.

Identified, documented, reported and tracked defects on the project.

Participated in different testing tasks - gathering test requirements, assessing risk areas and converting these to test cases.

Delivered solutions that address specific challenges, integrate processes and create experiences within Verizon's AS400 app.

Defined test strategies, analyzed test results, validated functionalities and contributed to engineering practice improvement efforts.