Analyzed business and functional requirements for multi-portal Experience Cloud solution.

Designed and executed test cases for: Customer portal login, registration, and profile management Villa design creation and modification workflows.

Performed end-to-end testing, conducted integration testing, verified data visibility, and logged/tracked defects using JIRA.

Automation Testing Using CRT: Designed and executed automated regression suites using Copado Robotic Testing, covering Salesforce Lightning UI, workflows, and approval processes. Good knowledge of CRT – project, robot, job and scheduling for CI/CD, libraries – Qforce, writing test cases in test file and managing resources etc

CRT: Worked on QEditor, Qwords, Suite, Tags – to indentify elements on UI etc. Also, verify test runs and generated reports on dashboard, Self Healing, Live Recording and reusable component/keyword etc

Participated in story handoff calls, clarified gaps with BA team, and estimated effort based on story points.

Created and executed test cases, performed various testing types, and tested users, profiles, and permission sets.

Tested and worked on Salesforce Standard object Lead, Account, Contacts, Opportunity, Task, Report, Dashboard and Custom objects, Page layouts, Record types, Fields Validations and its access to the user based on defined profile.

Analyzed business requirements and functional specifications for Salesforce CPQ and Revenue Cloud modules.

Conducted integration testing between Salesforce CPQ, Revenue Cloud, and external systems (ERP / Billing)

Coordinated QA processes and activities across the project.

Tested Case creation from website, Email, Phone and Case Routing using Omni-channel case assigned to agents

Involved in Test cases preparation, Defect Reporting, Test Execution and Test Report preparation.