Narmadha D.

About Me

Narmadha is a seasoned Salesforce QA with over 16 years of experience specializing in manual and automation testing within Sales and Service Cloud environments. She possesses a deep technical understanding of Salesforce-specific configurations, including profiles, permission sets, and record type assignments, alongside extensive experience testing complex integrations with third-party systems like Twilio, Netsuite, and Dealhub. Her technical toolkit includes proficiency in Selenium with Java, Copado Robotic Testing, and Web Service testing (SOAP/REST), complemented by a strong ability to write complex SQL queries for database validation. She excels at managing end-to-end QA deliverables, providing effort estimations, and collaborating with Product Owners and developers to ensure high-quality product releases.

Backend

Database

QA & Testing

Functional Testing Integration Testing Regression testing Selenium WebDriver Black Box Testing Product Testing Smoke Testing Selenium Web Service Testing Performance Testing

Workflow

Agile methodology JIRA

Other

TFS Soap UI Autocad LoadRunner Automation SOAP REST JMeter Sales Service cloud TMS

Work history

Aezion Company
Lead Salesforce QA
2025 - 2026 (1 year)
Remote
  • Led testing efforts for a Non profit org in salesforce, focusing on funding and support for pregnancy women.

  • Managed QA deliverables and ensured accurate definitions in Test scenarios.

  • Executed regression Test cases in CRT and worked on Copado Robotic Testing Automation process.

SalesforceCRT Agile methodology JIRA
MRI Software
QA Engineer III
2023 - 2026 (3 years)
Remote
  • Oversaw testing of End to End sales and services processes in a salesforce application.

  • Responsible for QA deliverables and accurate test scenario definitions.

  • Executed regression test cases in selenium and worked on Tosco Automation process.

Galaxe solutions
Test Lead
2016 - 2023 (7 years)
Remote
  • Managed a team of 8 and distributed work for the Innovators project in healthcare.

  • Ensured accurate test scenarios and executed regression tests in selenium.

  • Led both manual and automation testing for the TrailBlazers project, focusing on healthcare.

SeleniumAgile methodology JIRABDD Framework Salesforce
Galaxe solutions
Associate Test Lead
2016 - 2023 (7 years)
Remote
  • Led manual and automation testing for Primeclerk, a BANKRUPTCY domain Project.

  • Managed team and distributed work effectively.

  • Ensured process accuracy and executed selenium regression tests.

SeleniumAgile methodology
Galaxe solutions
Manual and Automation Tester
2016 - 2023 (7 years)
Remote
  • Worked on Manual and Automation Testing for NBA I-Plan Enhancement, a tool configuring shows on NBA channel.

  • Conducted Scrum calls, raised defects, and ensured accurately defined test scenarios.

  • Developed Test Scenarios, Test conditions, and Test cases for NBA I-Plan Enhancement

SeleniumJavaAgile methodology TFS
SEVENLAKES Technologies
Senior Test Engineer
2015 - 2016 (1 year)
Remote
  • Performed manual testing and created test scenarios for Minerva product, an oil and gas analytics tool.

  • Reported daily status and worked on Agile methodology.

  • Performed Oracle SQL Developer for database testing and managed TFS for test and defect management.

TAVANT TECHNOLOGIES
Business Process Associate
2015 - 2015
Remote
  • Worked on Manual Testing,Automation and Webservice Testing in Tsg Web application.

  • Conducted Scrum calls and Ensured accurate test scenarios.

  • Created test scenarios, conditions, and cases for Tsg tool

Manual TestingAutomationWebservice testing Agile methodology ALM Oracle SQL DeveloperDatabase testing
ACCENTURE
Senior Test Engineer
2014 - 2015 (1 year)
Remote
  • Worked on Functional Testing for AST application within HR domain, focusing on service tool testing.

  • Scrum master and Module lead in the project, closely collaborating with developers.

  • Wrote test cases, conducted Scrum calls, and ensured accuracy in test scenarios.

ACCENTURE
Senior Tester
2014 - 2014
Remote
  • Wrote test scenarios and test cases for C2 tool in the Disney project.

  • Conducted daily Scrum calls with clients and managed offshore assignments.

  • Worked on Soap ui for Rest API protocol and worked on Test NG

Agile methodology ALM Soap UIRest APITest NG
NBN CO(Telecom Domain)
Lead Tester
2013 - 2014 (1 year)
Remote
  • Implemented Test strategy, Test plan, Sourcing the resources and train them in the technology

  • Performed Soap ui testing for Rest API protocol and Selenium testing for appointment creation.

  • Managed Defect Tracker and used Rational Quality Management tool for Test management.

Soap UIRest APIRational Team Concert Rational Quality Management Selenium WebDriver Agile methodology
Project Orange(Retail Domain)
Module Lead tester
2012 - 2013 (1 year)
Remote
  • Worked on Selenium Webdriver for create order in the Coles application.

  • Conducted Functional Testing, Integration Testing,Regression Testing.

  • Created Test Scenarios, Test conditions, Test cases for Catalog, Order, Member, Marketing Modules.

Selenium WebDriver User Interface Testing Black Box Testing Regression testingFunctional TestingIntegration Testing
CIO(Infrastructure Domain)
Module lead
2012 - 2012
Remote
  • Was part of Test Stratergy,Test plan designing, Writing Test scenarios, Test conditions, Test cases for the migrated version of Asset management application.

  • Handled Defect Tracker Manually using the excel sheet which was in sharepoint.

  • Have created and Updating Test cycle control sheet.

User Interface Testing Black Box Testing Functional TestingProduct Testing Integration TestingUAT Testing
NBN CO(Telecom Domain)
Tester
2011 - 2012 (1 year)
Remote
  • Created test scenarios, test conditions, and test cases for Spatial web, Spatial Net, Spatial Client Application.

  • Executed test cases and handled defect tracking using Rational Team Concert.

  • Used Selenium for automation in regression testing.

Spatial web Spatial net Spatial Client AutocadRational Team Concert Selenium
NOKIA(Telecom Domain)
part of QA TEAM
2010 - 2011 (1 year)
Remote
  • QA TEAM for Nokia website for different countries in different language.

  • testing the webpages have been properly uploaded with the content, image, URLs etc

  • raise defect if it is not matching the requirement.

HP COMPANY
Business Process Associate
2009 - 2010 (1 year)
Remote
  • worked in ARIBA SYSYTEM, WATSON TOOL where I use to configure for servers in HP

  • have a track of procurement from manufacturing unit to customers which is supply chain management.

Education

Education
Testing Training
Accenture
2010 - 2010
Education
SSLC
RKR higher Secondary School
Education
12th Standard
Stella Maris Matric Higher Secondary School
Education
B.Sc(Computer Science)
Vidhya Sagar College of Arts and Science
Education
MCA
PSNA college of Engineering and Technology
Education
CRT Certified
Copado