Rain is a UI/UX designer with nearly ten years of professional experience. She has worked with large businesses, such as Airstream, Arcadia Group, News UK, and KPMG. In recent years she has helped startups launch new products successfully and improve the usability of the existing products. Rain focuses on validating design ideas in the early stages of a product lifecycle to save time and money in the overall product development process.
Designed a B2B dashboard from scratch, helping hiring managers find the best candidates out of a large pool of applicants, reducing hiring time by up to 50%.
Created multiple onboarding flows for all Swyg's apps, such as the candidate experience, the recruiter hub, and interview practice. Increased the conversion rate by up to 20%.
Performed regular remote user interviews, user testing, A/B tests on Swyg's dashboard and website, and other SaaS products to continuously improve the user experience and conversion rate.
Sourced and managed other designer contractors as well as branding design agencies. Created a project brief for each, interviewed, and hired. During the project, I tracked progress, provided feedback, and ensured each project was delivered on time.
Led multiple design projects simultaneously across a multi-functional team, including two SaaS products, onboarding flows, rebranding, and website relaunch.
Delivered designs that simplify complex, unfamiliar concepts in bite-size steps, helping familiarize users with the new product faster and reducing friction in the process.
Tested and iterated the existing B2C web and mobile app, incorporating customer feedback and needs into the designs. Increased user satisfaction and reduced friction by up to 43%.
Built and maintained a design system from the ground up for both websites and web apps, ensuring scalable components and patterns.
Continuously improved the usability and engagement of all Swyg products, including B2B, B2C web apps, and the website itself. This included adding new features based on user research and interview data.
Spearheaded the user research strategy. Conducted multiple user interviews resulting in user personas which helped focus the app design on solving real user needs and goals.
Spearheaded the user testing sessions for a proposed MVP app, analyzed the data, and suggested improvements based on data, including optimized user journeys, better usability, new wireframe layout, and UI design patterns.
Created component libraries and a design system for both apps and the back-end system to allow for future expansion and consistency.
Designed two mobile apps for iOS and Android used by caregivers and family members to gain visibility into the care of patients. The apps help predict and prevent patient deterioration with 83% accuracy.
Optimized and redesigned the existing management system used by Cera Care to improve medication compliance in older patients by 35%, reduced patient falls by 17%, reduced urinary problems by 47%, and infections by 15%.
Worked on detailed wireframes from low-fidelity to high-fidelity prototypes, validating usability and design decisions prior to development, saving Cera time and money in the long run.
Conducted accessibility user testing on mobile apps to ensure visually impaired users could successfully use the apps and complete critical tasks.
Carried out accessibility user testing on mobile apps to ensure senior users with low-tech literacy could successfully use the apps and complete key tasks.
Redesigned the complex and lengthy patient visit report to increase the completion rate, quality responses, and speed of completion, resulting in better data and reducing hospitalization rates by 52%.
Designed a brand new B2B HR management SaaS platform for large enterprises such as KPMG, EY, and Deloitte.
Created a component library and a design system used across all the company products.
Assisted in creating a product roadmap for the next year, including features list, designs, and test plans to be incorporated in future releases.
Unified several enterprises hiring user flows into a single, elegant flow that redefined and optimized the hiring process. The new flow was the backbone of the new product and revolutionized how enterprises manage their resources.
Conducted remote and face-to-face user testing that validated new key features and flow, making the product unique in the market.
Created multiple clickable prototypes used for user testings. Progressing the prototypes designs from low fidelity to high fidelity with each round of tests.
Presented our design ideas, progress, and next steps in company meetings, involving a cross-functional team for feedback and ideas to help push the product forward.
Conducted UX audit on existing user flows and existing designs. Highlighted friction points and suggested improvements that were implemented by the client and increased user engagement.
Designed the new hiring dashboard, allowing users to manage applicants, view portfolios, and chat with and find the right candidates for their projects.
Introduced new features specifically designed for the creative industry, such as creating a project mood board to communicate the project's creative direction better.
Redesigned the website layout, look, and feel to a more modern design that appeals to creative users.
Created a clickable prototype based on the improved user flow for posting a project, which included new features. The successful prototype was then developed into the current platform.
Merged the existing desktop and mobile sites into a single, fully responsive website. The new website receives over 14.4 million visits from 6.3 million unique visitors and over 100,000 applications every day from more than 30,000 recruiters.
Optimized the user flows and site architecture to increase the site usability and conversion rate of job seekers and job and course posters.
Improved the overall site experience by conducting user research, stakeholder workshops, and focus groups.
Presented new features, designs, and overall progress at company-wide meetings. Defended design decisions with research data and aligned stakeholders with the website direction.
Mentored junior UX and UI designers on topics such as conducting user testing, layout designs, increasing usability, presenting designs, and more.
Led the UX design team in weekly synchronization meetings, aligning on the direction and increasing collaboration and communication across all scrums.
Led design discoveries and stakeholder workshops, uncovering opportunities for growth, and designing new features and experiences across the user journey.
Conducted user research resulting in personas that translate across the entire business offerings, including courses, career advice, and more.
Optimized user flows and user journeys resulting in increased user engagement and satisfaction as measured by the CX team and analysts.
Increased conversion rates of checkout processes by up to 28% for companies such as News UK, Thistle Hotels, Avis, and Immediate Media.
Designed a new CMS hub for News UK to increase sales of memberships for The Times and The Sunday Times.
Created customized landing pages to increase conversion for Avis Latin America campaigns.
Conducted UX audits on existing websites, landing pages, and checkout forms. Designed A/B testing variables based on my audits that increased conversion.
Worked closely with CRO consultants, designing testing strategies, monitoring tests progress, and presenting results to clients.
Transformed intricate and voluminous data sets into a streamlined and easy-to-use data visualization tool, empowering financial investors to quickly and confidently gain valuable insights and make informed decisions.
Optimized software performance by prioritizing visually high-risk transactions, empowering financial investigators to identify and halt fraudulent activities rapidly with unprecedented efficiency.
Collaborated with Mastercard to conduct comprehensive stakeholder and user interviews, meticulously gathering feedback and insights to ensure the software met clients' and end users' precise needs and expectations.
Designed an executive dashboard that enables swift identification of card and team activity trends, providing crucial insights at a glance. Offered tailored weekly or monthly reports for informed decision-making.
Created dynamic interactive dashboards that enabled users to effortlessly unveil key information through various functionality while expertly distilling large data sets into easily digestible insights using powerful filters and intuitive charts.
Worked with Mastercard's design systems and component libraries to develop visually stunning designs that adhere to brand guidelines while increasing the usability of graphs and charts components.
Reduced the cost of investigating fraud and increased the detection of money laundering schemes after creating a B2B fintech Saas tool that tackles money laundering using a machine learning algorithm.
Teamed closely with analysts to rapidly prototype the SaaS tool, validating key assumptions and ideas to create a highly sought-after tool that revolutionized how financial investors analyze and interpret complex data.
FigmaFinTechInterviews
Web Dashboards
Financing
Low-fidelity Prototypes
Banking & Finance
MVP Design
System DesignUX Testing
Complex Application User Interfaces (UI)
Web Applications
Web App UI
Web App UX
User ResearchInteractive Charts
Admin Panels
Data VisualizationAnalytical Dashboards
Data Storytelling
UX Documentation
Financial Services
B2BEnterprise SaaS
Enterprise
High-fidelity Prototypes
User StoriesUX Wireframes
MockupsProduct Lifecycle Management (PLM)
CommunicationPresentationsDesktop App DesignEnterprise Application Design
Productivity
Layout Design
WebAppFinancial Design
Udrafter
UI/UX Designer
Present (2024 years)
Remote
Led the design project by creating a roadmap, allocating tasks to the multi-functional team, and running daily standups and other meetings, ensuring we delivered our MVP on time.
Created an innovative B2C platform for graduates, offering a one-stop shop for streamlined resume uploads, skill assessments, and job applications. The platform's standout feature dramatically reduces hiring time for both parties.
Conducted, analyzed, and acted upon remote user testing sessions, utilizing a data-driven and Agile methodology to iteratively improve designs based on feedback for an enhanced end-user experience.
Advanced the company's design practice and mentored a junior UX designer by assigning tasks and providing constructive feedback and valuable resources for their continued growth in the industry.
Developed the company's branding further by creating a component library from scratch, serving as the basis for their design system and allowing for easy growth.
Provided guidance on UX design principles and recommended UX best practices while discussing the product strategy in team meetings with management and other team members.
Built a fully clickable MVP to be tested with graduates seeking internships and entry-level positions based on their skills and assessments test results.
Guided the team in developing a product strategy, vision, and design process as a senior designer and project lead, resulting in a comprehensive product requirement list, innovative feature ideas, and a strategic roadmap.
FigmaMiro
SaaSLean UXRapid Interactive Prototyping
Feature Roadmaps
SoftwareStartups
Team Mentoring
Interviews
Web Dashboards
Low-fidelity Prototypes
Early-stage Startups
MVP Design
System DesignUX Review
UX Testing
User Personas
AccessibilityWeb Applications
Web App UI
Web App UX
User ResearchHigh-fidelity Prototypes
Competitive AnalysisEdtech
Design Leadership
User StoriesUX Wireframes
MockupsProduct Lifecycle Management (PLM)
CommunicationPresentationsTraining & Training Content Development
Desktop App DesignProductivity
Layout Design
WebAppDesign Workshops
B2B2C
Business to Business to Consumer (B2B2C)
Agoro Carbon Alliance (backed by Yara International)
UX Designer
Present (2024 years)
Remote
Delivered a B2B2C SaaS carbon sequestration analysis tool, supporting farmers in implementing sustainable land use practices and receiving payments of over $9 million for carbon sequestration distribution.
Conducted extensive industry research, collaborated with stakeholders to gather critical business requirements, and designed research hypotheses, which were subsequently validated through multiple weekly user testing sessions.
Developed and iterated a clickable prototype based on comprehensive user and stakeholder feedback, resulting in a validated product that effectively simplifies complex concepts and features with a highly visual interface.
Produced and updated comprehensive user journey maps, feature lists, research goals, and daily tasks, facilitating cross-functional collaboration and reducing communication gaps.
Orchestrated multiple user testing sessions—from requirements gathering to rapid prototype iterations—resulting in a fully clickable prototype ready for MVP within a tight deadline.
Increased the project success rate by communicating weekly research findings, prototype iterations, and future goals to senior management and stakeholders.
Collaborated with international teams of researchers, designers, developers, and stakeholders, ensuring alignment of project and daily goals.
Reduced development time by 15% and increased user satisfaction by 25% by developing a validated clickable prototype using rapid prototyping methodology—establishing Agoro as a pioneer in the carbon farming market.
FigmaMiro
SlackZoomUX Flows
SaaS Design
Information Architecture (IA)
Interactive UX
Interactive PrototypesUser-centered Design (UCD)
ScrumData VisualizationFeature Roadmaps
Low-fidelity Prototypes
Software as a Service (SaaS)
Component Libraries
Software DesignIdeation
UX ResearchDashboards
B2BRapid Interactive Prototyping
SaaSLean UXTouchscreens
SoftwareStartups
Team Mentoring
Interviews
Web Dashboards
MVP Design
System DesignUX Testing
User Personas
Complex Application User Interfaces (UI)
Web Applications
Web App UI
Web App UX
User ResearchInteractive Charts
Admin Panels
Analytical Dashboards
Data Storytelling
UX Documentation
Enterprise SaaS
Enterprise
High-fidelity Prototypes
Design Leadership
User StoriesUX Wireframes
MockupsProduct Lifecycle Management (PLM)
CommunicationPresentationsEnterprise Application Design
Productivity
Layout Design
Design Workshops
B2B2C
Business to Business to Consumer (B2B2C)
Leadership
Big Data Health
UX/UI Designer
Present (2024 years)
Remote
Created component-based wireframes for a new healthcare and fitness app, which allowed for flexibility and growth in design and added functionalities.
Designed multiple clickable prototypes for physicians, therapists, and other health organizations. Rapidly changed designs to match the branding of users with which the prototypes were being tested.
Consulted the client and stakeholders on remote user testings, analyzing findings, pitch deck designs, layouts, and features.
Designed a dashboard that enabled therapists to view the patients' progress, health reports, and assessments.
ZeplininVisionSketchRemote Work
Component Libraries
UX DesignMobileApps
Remote User Testing
Wireframing
PrototypingHealth IT
Healthcare IT
Wellness
Dashboard DesignWhite Labeling
Mobile UIHealthcare
Startups
Mobile UX
User TestingUsability TestingUser Interface (UI)
Rapid Prototyping
iOSAndroidUser Experience (UX)
Web UX Design
UX PrototypingMobile DesignDashboards
Mobile Apps
CollaborationData VisualizationMobile Prototypes
Rapid Interactive Prototyping
Lean UXTouchscreens
Low-fidelity Prototypes
Early-stage Startups
MVP Design
UX Review
Mobile First
Specialty Healthcare
Interactive Charts
Data Storytelling
Mobile App UI
Mobile UX Design
Mobile UI Design
Medtech
Medical Software
UX Wireframes
MockupsResponsive Development
Airstream
UX Designer
Present (2024 years)
Remote
Created a fully customed component library that is both minimal and flexible enough, allowing the Airstream staff to create immersive content, mixing editorial and product data throughout.
Designed an elegant user flow and architecture for the website that is user-friendly and intuitive.
Developed a unique website concept editorially focused on product placements that stand out in the eCommerce industry. The site receives around 20,000 monthly visits.
Built complex user flows such as international checkout and delivery, which include multiple delivery options based on location and user preferences.
Helped create a new concept website which is an online magazine and travel guide that helps users navigate the lifestyle. It also serves as an outlet for the brand to sell related accessories made by other companies.
Empowered a small editorial team to run a fully-featured magazine store that looks great on every device and provides total editorial creativity.
Created a unique editorial eCommerce website that received high praise at the WordCamp for Publishers conference at the year of launch.
Created a white-label design system that could easily adapt to Arcadia's seven retail brands and their unique style guides.
Designed a brand new B2C eCommerce platform and ensured a smooth migration of Arcadia's brands from their own system into it.
Designed new features and conducted remote user testing, leading to the implementation of successful features.
Collaborated closely with designers, developers, and business analysts to ensure requirements were met on time and the migration to the new system was successful.
Presented new features and project progress weekly to the stakeholders in company-wide meetings.
Worked with developers to deliver a consolidated e-commerce platform called The Big Monty for Arcadia Group, comprised of seven international fashion brands. Designed a new design system to serve as a base for the platform - delivering the grid and spacing system and wireframe layouts for each page type. Implemented each brand's UI kit into the system and built a component library to maintain each brand's unique design style. Handled user testing of new features on the project.
Provided UX expertise for the Cera Care apps for caregivers and family members - undertaking user research, testing, and prototyping on both apps. Tested an existing MVP with several users, optimized the user flows, designed new layouts, and created a new design system for all products on the project.
Provided product design expertise for all Swyg's SaaS products - redesigning the MVP to improve usability and appeal to users. Created the onboarding flow and wireframes, fixed usability issues on the existing MVP, optimized Swyg's products based on user feedback and conversion and updated the platform with the new brand design guidelines.
Designed and created a new dashboard to complement the Swyg P2P interviewing platform with features to display top-scoring candidates, create new positions, select interview questions, and invite candidates. Undertook user research, user flows, testing, wireframes, architecture and layouts, and design system to match brand guidelines.
Designed and created an editorial-focused website that would serve as an eCommerce experience for AirStream. Implemented solutions to enhance checkout and delivery with various payment types and shipping options. Delivered the site architecture and user flows, built the component library, and implemented a fully clickable prototype on the project.
Worked closely with the product owner and engineers to design, develop, and deliver a new product from scratch with a roadmap for future releases - conducting user research, mapping user journeys, gathering requirements, and creating personas.