Yash is a Salesforce Certified Senior Developer with 7+ years of experience working on a range of projects from small-scale implementations to large-scale enterprise undertakings, delivering innovative and effective solutions to clients with a focus on digital transformation using the Salesforce ecosystem. He is an expert in Apex, Visualforce, Lightning, and other Salesforce technologies, which he has applied to projects in diverse domains including Life Sciences, finance, telecom, pharmaceuticals, and FMCG, as well as an AI-based case creation process that provided highly accurate results. Yash enjoys finding creative ways of leveraging Salesforce to address the ever-changing needs of business organizations, building out tools to help Salesforce architects analyze the Salesforce orgs.
Worked on healthcare Salesforce implementation, architecting critical solutions related to PHN validation, etc. to ensure smooth and scalable implementation.
Built monitoring metrics for the whole application.
Created a data seeding strategy used across multiple modules.
Owned the solution and development capability and technical reviews.
Led the project discovery and grooming to understand the business and technical scope and did various POCs to understand the technical implications and the design's technical aspect.
Collaborated as part of a multi-faceted team to build robust and scalable Salesforce solutions using the latest technologies: SFDX, Lightning Web Components (LWC), Lightning (Aura) Components, HTML5/CSS/JavaScript, Apex, Flows, and Visualforce.
Prepared mockups, architecture diagrams, data models, process flows, presentations, and other necessary documentation to communicate the proposed solutions.
Supported project estimation by providing the level of effort, skills required, and implementation approach.
Supported the execution of individual work streams under minimal guidance and served as a technical lead on projects when needed.
Built a reusable UI framework for LWC to include all the different UI widgets.
Reviewed the technical document and created a script to automate any necessary steps.
Built innovative solutions like a custom data-intensive view report or communication log for users to view and send emails from a docking panel.
Developed a configurable setting for a managed package for users to leverage different functionalities based on the custom permission provided.
Designed the release document and technical specification documents.
Interacted with the client to gather all the requirements and groom them for technical development.
Moved to metadata-based development rather than having multiple scripts and static code inserted, adding value and flexibility to clients to scale the product on multiple levels.
Designed the entire DevOps process for the development lifecycle, which eased the development and lifecycle and helped the team roll out multiple functionalities in parallel.
Designed a configurable way to store all the metadata involved to decrease dependency on code and make it easier to develop functionalities based on client requirements.
Built multiple complex components that helped users to customize contracts based on their needs.
Developed an integration framework between Salesforce and the external system to make complex callouts in a much more modular way.
Designed and implemented a service cloud-based application for live agents to provide information to the healthcare provider with the Salesforce Knowledge Article's help and maintain cases for each inquiry. Designed the entire Knowledge architecture wherein the knowledge articles can go through different processes. Developed and implemented the onboarding module in the application, one of the key modules in the release. Assisted the full cycle implementation, starting from the discovery to the go-live phase. Responsible for creating the SDD documents and technical specification document apart from development. Created different generic components that helped the team to speed up its implementation throughout the project lifecycle. Technologies: Salesforce, Lightning, Apex, REST API.
Designed and implemented a complex case management system to track medical inquiries, adverse events, and product complaints from healthcare professionals and provisions agents to provide a response. Developed a customer community to create custom UI screens using Lightning Components for inquiry intake. Set up the Salesforce knowledge, case escalation, and assignment and workflow rules. Developed Einstein chatbot capabilities along with a live agent to automate the inquiry intake capabilities and reduce manual efforts. Trained new team members, campus recruits, and cross trainees on Salesforce development. Technologies: Salesforce Community, Service Cloud, Lightning, Apex, Einstein Chatbot, REST API, and Knowledge Articles.
A Salesforce-based CLM tool to automate the workflow for contract services. It helped to integrate with other services to redefine the contract lifecycle management. Developed this with Apex, LWC, and VF.
Education
Salesforce Certified Platform App Builder || Salesforce Certified Sharing and Visibility Designer || Salesforce Certified Platform Developer I
Salesforce
2024 - 2025 (1 year)
B.Tech Computer Science
Jaypee Institute of Information Technology - India
