Working as a Product Owner & Agile Scrum Master to set up a delivery roadmap for products and feature releases with Agile principles.

Worked directly with the co-founder and CTO to design and propose new Agile processes to help solve the silos among team members working on multiple different platforms/technologies.

Guided the team on setting up a correct Jira and GitLab structure to effectively run Scrum processes for multiple Scrum teams.

Transforming a team of 20+ talented engineers from across the globe working on a groundbreaking NFT product in Web 3.0 space.

Designed and implemented a comprehensive intranet from the ground up, quickly establishing it as the organization’s primary collaboration hub.

Designed the information architecture, created news-tag taxonomy, and spun up 60+ sites, boosting weekly engagement by 70 % in 6 months.

Introduced a self-service publishing kit for 40+ content owners to post confidently without breaking brand or compliance rules.

Started “SharePoint Lunch & Learn” sessions and used heatmaps and A/B tests to trim click paths.

Created Copilot adoption strategy and trained the entire organization on how to use Copilot.

Completed 50+ customer projects, planning and implementing Jive (SaaS) and SharePoint-based intranets (Bonzai platform) for clients across North America, Europe, and Australia.

Managed a team of technical and business consultants and onboarded clients to the platform.

Created top-class playbooks and implemented use cases.

Managed relationships for multiple enterprise accounts with C suites.

Upsold new products or helped renew existing contracts.

Worked with Agile methodologies and processes for rapid delivery of solutions within deadlines.

Liaised with product managers and technical stakeholders to clarify project schedules, status, and details.

Designed and implemented a new Scrum framework for the QA team, rewriting the QA playbooks and introducing Lean approaches to streamline all QA processes.

Led the QA team on all projects, handling all QA activities and processes.

Implemented and followed Agile methodologies.

Actively participated in sprint planning and sprint retro meetings, preparing status and summary reports.

Prepared and delivered quality test scenarios and test cases applicable to various solutions.

Worked on sprint tickets to understand client requirements and estimations on projects.

Initiated Scrum calls with clients to clear and understand client POC on projects.

Provided sound business analysis, process, and change leadership within a maturing, Agile framework.

Built and delivered project status reports that align with enterprise project portfolios.

Recommended and implemented strategies to address technical issues and risks on projects for efficient operations.