Alen is a Product Owner with a QA background and a natural ability to drive consensus, act as a change agent and deliver solutions to improve projects. He works on products from engineering to end-users on projects - drawing from years of experience in analyzing requirements and collaborating with team members to ensure that new features and products meet the strictest standards of quality before solutions are released.
Myo is a German-based platform that allows caregivers in elderly care facilities to communicate with residents' families. The platform is available as a web or mobile application. Quarter by quarter, the company's sales and user base have increased. I led product feature development, focusing on user weak points, proposing solutions, validating them, and delivering to end-users.
Swappie is a cultural gift exchange platform that allows users to connect and share cultural experiences. It gives users a taste of other cultures; users get a fun surprise box from a distant land and can also send one of their own through the platform.
FYX™ is the leading provider of emergency roadside assistance for the intermodal and over-the-road trucking industries, offering expedited service and protection for fleets; with expedited roadside repair services and emergency solutions they can rely on.
Roomi is an online platform that allows users to find and share living spaces with roommates easier. The target market was the US with a focus on NYC. Roomi is mobile-first with most of the users using the iOS application with several sophisticated features, before the web and Android versions were launched.
Work history
UpStack
Product Owner
2021 - Present (2 years)
Remote
Prioritize client needs in terms of product features and align them with the stakeholders' feedback.
Oversee product development and communicate with dev teams to plan, review and refine requirements.
Act as a primary communicator and link between stakeholders on projects.
Evangelized QA process integration into FYX's platform; ensuring that products conform to business requirements, software quality standards and established procedures.
Worked on new procedures and techniques to manually test end-to-end different web-based applications and mobile applications for FYX.
Handled and reported 500+ bugs on the project management system; tracking production and maintenance issues on the solution.
Revised and verified test plans and test procedures for manual testing on mobile platforms; running tests on the web app on different browsers and cloud services.
Powered up QA processes and introduced best practices into the SDLC; automating project management tools and acceptance testing approach in requirement tickets.
Handled API test automation for Roomi and provided input for its in-house A/B testing framework to support fast and extensive user behaviour testing.
Actively participated in the requirement gathering and business analysis process for Quickparking; holding workshops and training with the client during the onboarding process.
Planned and wrote test plans and scripts for end-to-end UI automation and API test automation; integrating them into the CI/CD pipeline.
Led the QA team in daily activities such as documentation and feature testing; ensuring that requirements are understood, achievable, and tested.
Developed and maintained a robust regression test automation repository written in Selenium IDE and ran on an in-house test runner.
Adhered to industry best practices and contributed to internal coding standards in testing new features built on top of HR Cloud's in-house test runner.
Maintained a high standard of quality in completing manual testing and signing off on versions ready for production.
