Work History
Showcase
Education
Work history
UpStack
Product Owner
2022 - Present (3 years)
Prioritize the needs in terms of product features and align them with stakeholder feedback.
Oversee product development and communicate with dev teams on planning, reviewing and refining requirements.
Act as a primary communicator and link between stakeholders on projects.
Fresche Solutions
Product Coach
2021 - 2021
Gathered feedback from operations and researched industry trends to improve business systems processes for Fresche.
Wrote and captured user stories and acceptance criteria to communicate clear product objectives and requirements.
Collaborated with technical teams to build modular and reusable solutions - acting as the voice of business users on sprints.
Alithya
Product Manager
2021 - Present (4 years)
Define and deliver solutions to align Alithya's website with brand strategy and standards - working closely with stakeholders.
Manage weekly sprints, track the product roadmap, communicate adjustments to stakeholders, and implement workflows.
Design, write and implement user stories, evaluate product progress, set product objectives and prioritize backlogs on the project.
Reveel Entertainment
Product Manager
2021 - 2021
Managed deployment cycles from creation to roll out and delivery of 6 apps in 3 months - increasing user retention and conversion rates.
Developed and established the product roadmap, milestones, criteria and metrics for measuring progress on projects.
Outlined plans and specifications to implement new features - providing enhancements to product designs to improve UX.
MindMatter
Technical Lead
2015 - 2021 (6 years)
Led processes to deliver efficient interactions for websites and mobile applications through research and gathering background data.
Developed and delivered fast-loading websites and engaging apps using advanced technologies, standards and best practices.
Offered digital consulting services to address business development challenges - investigating and implementing solutions to mitigate problems.
LITS sarl
Product Owner / Strategist
2012 - 2020 (8 years)
Collaborated with stakeholders to define requirements and translate business needs into specific digital products and features.
Reviewed business needs, refined priorities, outlined deliverable milestones, identified opportunities and risks on projects.
Prioritized and maintained the sprint backlog for assigned products - testing products, performing market assessments and defining success metrics.
Petrofac Ltd
IT Project Manager
2004 - 2010 (6 years)
Sharjah, United Arab Emirates
Participated in project design meetings to plan project goals and schedules, supervise and coordinate activities.
Managed and delivered multiple $3M+ projects for Petrofac - prioritizing needs, delegating assignments and mitigating risks.
Worked on processes to redesign, reevaluate and optimize Petrofac's hybrid network infrastructure - reducing licensing costs by $2M/year.
Showcase
Product Manager - Reveel
Reveel is a free stream service for independent movie makers.
The team led a 7-member team to deliver the service across all digital platforms.
Reveel utilized Figma for design systems and backend interface development.
Product Manager - Alithya Canada
Worked as a consultant for multiple clients across different industries.
Managed and delivered multi-million dollar projects.
Collaborated with stakeholders and developers to mitigate risks, evaluate efforts, and prioritize tasks.
Product Manager - Positive You
Developing Positive You, a platform for online psychology consultation.
Focusing on user experience, product development, and coding solutions.
Managed the integrated live video solution, differentiating Positive You from competitors.
Education
Product Analytics Certificate
Product School
2022 - 2022
UX Designer
Google
2021 - 2021
Certified Scrum Product Owner
Scrum Alliance
2021 - 2021
Certified Internet Webmaster: Internet, SEO, Networking, Programing
New Horizons, Lebanon
1998 - 2000 (2 years)
Technical Baccalaureate: Commercial Sciences
Saint Joseph Business School - Beirut, Lebanon
1995 - 1998 (3 years)