Fahad is a Seasoned 4x certified Salesforce developer/Architect with more than 10 years of experience working on various client engagements in the Salesforce CRM paradigm. He takes pride in creating solutions not just to fulfill the ask but to ensure the desired results in business growth that satisfy the requirements and make the best possible use of all Salesforce platform features and resources.
Managed communication with Salesforce clients regarding their needs and to study their existing systems.
Proposed solutions that took into account the platform restrictions and roadblocks.
Led and advised developers on how we're going to proceed and what strategy to go with.
Held daily stand ups with clients to collaborate and discuss progress, road blocks, and status updates.
Served as technical screener for new recruits.
Worked in collaboration with a Salesforce partner Magnet360 (US, Minneapolis).
Handled the custom development related work such as with Visualforce, workflow rules, single sign-on, Lightning Components, Apex, triggers, BatchJobs, and more.
Assisted and advised all the team member's tasks, as the senior resource on the team. Working together, we managed to create and maintain a great working environment resulting in great project deliverables.
Extended the Lift framework to include authentication using Salesforce.
Supported real-time two-way syncing of the sales process between Lift and Salesforce.
Implemented login using Salesforce into an existing system for walk-in customers.
Worked as a .NET developer on their ongoing project at RMI hospital Peshawar, Pakistan.
Worked on a cash module that presented the invoices to the customer and made stock adjustments.
Managed most of the Crystal Reports throughout the project.
Worked as a web developer and set up their website on Joomla CMS.
Developed an electronic map using Google Maps to mark branches all over the country and the staff information.
Supported DevOps for syncing data between Salesforce and central dispatch, also engineered outbound services to maintain Salesforce sync across the system
Developed numerous RESTful web services for capturing inbound data and managed the syncing of orders data with school server and direct ordering
Handled customer responses, generating alerts, managed cab and driver assignments, and ensured sync with central dispatch
Engagement evolved into a long-term relationship with successful implementation of key projects, working directly with the President.
Converted custom Salesforce Classic environment to Lightning, implemented complex reporting using Conga, automated payouts, set up the approval process.
Established interactive reporting for loans, payments, and drawdowns.
Developed and published an app compatible with both Classic and Salesforce experience
The app aids sales teams in launching campaigns using Ringless Voicemail Drop technology
The technology utilized aims to improve the lead conversion rate
Designed complex architecture to support dynamic-related list for Lightning Experience displaying more than the allowed columns.
Utilized templates to override existing related lists using the Lightning component.
Successfully transitioned the Salesforce versions from Classic to Lightning in the 'Aircraft Trading' project.
Developer created an award-winning app that records sales dialogs directly into Salesforce, increasing accuracy and transparency.
The app captures all customer interactions, recommendations and closed leads, maximizing the benefits of Salesforce for financial institutions.
Integration into existing Salesforce infrastructure is easy with single sign-on from Ignite's sales dialog, with no additional training required.
Developed and updated custom reports for the billing division using the Lightning Aura framework.
Leveraged multiple views without separate record types using Lightning components.
Project context: Asytec Dispensers
An award-winning contractor portal was developed with Magnet 360, enabling remote solutions for thermostat issues, and comprehensive management of customers, employees, and finances.
Customers have the ability to grant or revoke device access to contractors, facilitating remote troubleshooting.
Integration of Zuora with Salesforce provided efficient invoice and payment management.
Ecolab provides water, hygiene, and energy technologies and services.
Developed a system enabling the estimation and implementation of sanitation measures.
The solution also aids in account management.
Developed a Salesforce CRM solution for Core Sash Windows, a London-based window and door installation company, implementing various functionalities.
CRM features include customer loyalty ranking via NPS Graphs, conducting feedback surveys through Twilio SMS, and a feature for managers to view specific survey locations for the day via Google Maps.
Incorporated a smart algorithm to group surveys based on location, minimizing extra fuel costs from redundant truck rolls.
Built a Salesforce app that automates bail-related tasks, tracking of attorneys, their availability and charges management.
Application also allows importing of new arrests daily, offers client payment plans and simplifies onboarding using a secure mechanism.
Integrated features include handling multiple arrests through a single-payment plan and a loyalty leads maintaining system via email tracking.
Maverick's Salesforce application assists in generating and processing new leads, providing simplified access to custom lead consoles for telesales agents, and manages time slot allocations for customer surveys.
The application also includes an Android app for field agents to help with customer data collection, lead generation, and package-tracking.
The platform automates customer billing using a STRIPE payment gateway, delivering autogenerated bills to customers via email after every billing cycle.
Developer used Site.com for website development
Website provides enhanced views
Website is fully integrated with existing SFDC CRM
I developed a flow trigger using Salesforce
The flow trigger consisted of over 500 elements
Project was titled 'Complex Flows'
Developed an Apex app to import over 300 objects via an XML file from a legacy system.
Utilized Metadata API for handling large amounts of objects swiftly.
Managed to process and import all objects within a minute.
Developer designed a 3D animated lever using SOFA framework.
The lever design was a part of the Telesurgical Health Care Project.
This project took place at the National University of Sciences and Technology in Islamabad, Pakistan.
The developer created a robot arm that can interact with a VR robot and respond to voice commands.
The project uses C++ programming language.
The development was done at the Smart Lab, National University of Sciences and Technology (NUST), Islamabad, Pakistan.
Project ARWA involved Android remote wheelchair automation developed at NUST, Islamabad.
The project is a hardware automated prototype intended for use by the handicapped.
The system allows operation of a traditional wheelchair using a mobile phone over Bluetooth connectivity.
Designed and developed a home automation system
System allows control of electrical appliances via mobile devices
Utilized WiFi connectivity and Arduino Uno in development
Worked at a Silicon Valley-based startup, maintaining a high-performance Salesforce app, ensuring its reliability and seamless performance.
Integrated the app with the back-end system using Lightning interface and REST API, implemented CI using Git, and also published an upgraded version 2.0 of the app.
Conducted code reviews to enhance code quality making it acceptable for the AppExchange team in the VOIQ project.
Worked on a back-end ecosystem to integrate local leads, contacts, and opportunities with the AIESEC international system.
Designed a two-way system to support data streams to and from AIESEC's international portal.
Overcame system limits by creating a sync system combining Future, Queueables, and Batch jobs using Apex.
Salesforce automated solution created to synchronize additional customized data points with Pardot.
The goal is to achieve targeted marketing based on customers' purchase history.
Custom implementation was required as Pardot doesn't capture purchase history from Salesforce.
