Shashank M.

About Me

Shashank is a Salesforce Certified Senior Developer and Technical Architect with 10+ years of experience working on Salesforce implementations, Apex and Visualforce, batches, REST/SOAP APIs, Lightning Components, communities, and other projects. He has a sound understanding of cloud computing and CRM concepts and experience in Sales and Service cloud lifecycles, performing configuration using out-of-the-box SFDC features and custom development with Apex Classes, Apex Triggers, Visualforce Pages, Batch Apex, Schedulers, Dynamic Apex, web service integrations, etc. Shashank also has web development experience building responsive applications for mobile and desktop using front-end frameworks.

Frontend

Backend

Workflow

Other

Work history

UpStack
UpStack
Senior Salesforce Developer
2021 - Present (4 years)
Remote
  • Creating and developing innovative Salesforce solutions for clients across a broad range of industries.

  • Participating in scrums consisting of cross-functional teams, both software and hardware.

  • Ensuring that features are being delivered efficiently and on time.

CloudROI
CloudROI
Technical Architect
2021 - 2024 (3 years)
Remote

Set up technical architecture and designed solutions for new requirements.

Technical Architect Technical Architecture Solution Design
Marsh McLennan
Marsh McLennan
Principal Engineer
2021 - Present (4 years)
Remote
  • Setting up technical architecture and designing solutions for new requirements.

  • Working on OneDrive integration to automate project folder creation and access management.

  • Designed and estimated a custom integration with QuickBooks Online and a custom Sales Cloud implementation.

  • Working on enhancements for CPQ implementation.

  • Designed and developed an app to log activities on the go via mobile and developed a POS order management system.

  • Implemented a public survey using Survey Force.

  • Developing Lightning Web Components for custom implementations.

  • Performing deployment activities and creating reports and dashboards for clients.

Technical Architecture Solution Design OneDrive SalesforceQuickBooks Online Salesforce Sales Cloud Salesforce CPQ Point-of-Sale (POS) Systems Surveys Lightning Web Components (LWC) Dashboards
WhiteHat Jr
WhiteHat Jr
Lead Software Engineer
2020 - 2021 (1 year)
Remote
  • Worked on technical architecture and solution design for key reusable components.

  • Worked on integration with AWS to archive Salesforce data.

  • Developed a rostering mechanism for managing sales manager shifts and opportunity assignment.

  • Developed key reusable components, Lightning Web Components, Aura Components, and Apex Classes.

  • Worked on functionalities related to handling data in different time zones.

  • Conducted code reviews and mentored junior team members.

  • Developed and integrated Java-based microservices with Salesforce using REST APIs and Platform Events to enable real-time data synchronization with external systems.

  • Used PostgreSQL in a POC project to design data schemas and perform complex queries for evaluating integration feasibility.

Technical Architecture Solution Design SalesforceAWSLightning Web Components (LWC) Lightning Aura Components Apex Classes JavaMicroservicesREST APIs Salesforce Platform Events Data Synchronization PostgreSQLProof of Concept (POC) Schemas Data Queries Data Integration
Eternus Solutions (now InfoBeans)
Eternus Solutions (now InfoBeans)
Technical Lead
2015 - 2020 (5 years)
Pune, India
  • Completed end-to-end implementation of sales and service cloud functionalities.

  • Configured and customized Salesforce communities.

  • Developed Lightning Components, Apex Classes, and Visualforce Pages for the portal.

  • Optimized data storage structure and implemented indexed searching, making searches faster by 60% on an AppExchange product.

  • Developed a Lightning Component utility to assign bib numbers by an algorithm based on multiple factors, reducing assignment time by 75%.

  • Designed and developed a modern responsive UI with Lightning Design System.

  • Re-architected an Alumni Community as a Single Page Application to make it highly responsive and mobile-first like the Salesforce1 app.

  • Worked on program architecture design of a complex audit process to make it reusable, modular, and scalable for batch processing of over 1 million records.

  • Wrote a PHP script for JWS-Salesforce integration using the Salesforce Partner WSDL and developed a REST API in Salesforce for website integration.

  • Created detailed technical design documents to translate business requirements into use cases.

  • Developed key reusable components and frameworks to be used throughout the community.

  • Conducted code review to ensure adherence to coding guidelines and standards and improve the overall deliverable quality.

  • Mentored new employees and helped them grow.

  • Overhauled the custom settings architecture to make it work with fewer records, making the application lighter and faster by 33%.

  • Developed a REST API in Salesforce for website integration and worked on metadata migration between Salesforce instances using the Force.com ANT migration tool.

  • Built a custom spreadsheet application using jQuery for presenting a unified view for editing records from multiple objects.

Salesforce Lightning VisualForceAPEXSalesforceSalesforce Service Cloud Salesforce Sales Cloud Lightning ComponentsSalesforce CommunityApex Classes Visualforce PagesLightning Design SystemResponsive UI Single Page Applications (SPA)PHPJSONWeb Services Description Language (WSDL) WSDLSalesforce REST API

Showcase

Facility Management Customer Community
Facility Management Customer Community
  • A Dubai-based property company required a new customer portal to track facility management service requests using previous login credentials.

  • The developers created solutions, ported the internal service request process for the customer community, and provided onsite support at Dubai Damac Properties.

  • They developed new portal-specific processes, UI, business logic, Apex Classes, and Visualforce Pages/Components for the portal, and crafted reusable components for the community.

REST API for Website Integration
REST API for Website Integration
  • Developed a REST API in Salesforce for integration with the client's website database, enabling the fetching, creation, updating, and deletion of accounts, contact, and opportunity records.

  • Generated test code, sample PHP code snippets for calling the API, and a sample Visualforce page that utilizes the API for reading and creating new records.

  • Handled REST API documentation, deployment, and QA to ensure efficient operations.

Bib Assignment Utility
Bib Assignment Utility
  • Bib Assignment Utility is a project for a non-profit organization that promotes a healthy lifestyle through sports especially running.

  • The utility was developed as a Lightning Component to assign bib numbers to race registrants considering groups, age ranges, and qualifying time.

  • The assignment of bib numbers was achieved through an algorithm on the client side, updating records through a batch process.

Lightning Component Development for Community Product
Lightning Component Development for Community Product
  • Developed a mobile solution for a higher-education client's alumni community using Lightning Components.

  • Worked on both Lightning Component development for dynamic pages and back-end design to integrate dynamic objects and fields into existing components.

  • Used the Lightning Design System to create responsive components.

PHP Script for JWS-Salesforce Integration
PHP Script for JWS-Salesforce Integration
  • Developed a PHP script that integrates JWS database with Salesforce.org by reading, creating, or updating records from given CSV files using Salesforce PHP Toolkit and Partner WSDL.

  • The script also has the ability to handle different file encoding formats of the source CSV files.

  • Added an error reporting and logging functionality for improved troubleshooting and data integrity.

Alumni Community Product Re-architecture
Alumni Community Product Re-architecture
  • Replaced heavy Visualforce pages with a mobile-first community solution

  • Leveraged JavaScript libraries such as jQuery and Underscore.js with Visualforce remoting

  • Developed chatter functionalities mimicking standard Salesforce1 app

Service Cloud and Customer Community Implementation
Service Cloud and Customer Community Implementation
  • Implemented a customer community allowing customers to log in and track their cases

  • Incorporated service cloud features such as case assignment rules and escalation rules

  • Assimilated processes like entitlement processes and email-to-case

QuickBooks Integration Using DBSync
QuickBooks Integration Using DBSync
  • Created a project plan and provided estimates for the QuickBooks Integration Using DBSync

  • Implemented field mappings, data synchronizing, and ensured quality assurance of the integration process

  • Handled deployment, ensured post-deployment quality assurance, and provided support

Education

Salesforce Certified Platform Developer II | Salesforce Certified Platform App Builder | Salesforce Certified Platform Developer I | Salesforce Certified Force.com Developer
Salesforce Certified Platform Developer II | Salesforce Certified Platform App Builder | Salesforce Certified Platform Developer I | Salesforce Certified Force.com Developer
Salesforce
2015 - 2019 (4 years)
BE Information Technology
BE Information Technology
MET's Institute of Engineering - India
2010 - 2014 (4 years)