Yash R.

About Me

Yash is a Salesforce Certified Senior Developer with 7+ years of experience working on a range of projects from small-scale implementations to large-scale enterprise undertakings, delivering innovative and effective solutions to clients with a focus on digital transformation using the Salesforce ecosystem. He is an expert in Apex, Visualforce, Lightning, and other Salesforce technologies, which he has applied to projects in diverse domains including Life Sciences, finance, telecom, pharmaceuticals, and FMCG, as well as an AI-based case creation process that provided highly accurate results. Yash enjoys finding creative ways of leveraging Salesforce to address the ever-changing needs of business organizations, building out tools to help Salesforce architects analyze the Salesforce orgs.

Backend

DevOps

Salesforce Service Cloud

Other

Salesforce Lightning Components Integration Salesforce Lightning APEX Visual Studio Code (VS Code) Algorithms Salesforce AppExchange Bitbucket Java AppExchange Security Review

Work history

CGI
CGI
Technical Architect
2024 - 2025 (1 year)
Remote
  • Worked on healthcare Salesforce implementation, architecting critical solutions related to PHN validation, etc. to ensure smooth and scalable implementation.

  • Built monitoring metrics for the whole application.

  • Created a data seeding strategy used across multiple modules.

  • Owned the solution and development capability and technical reviews.

  • Managed support teams to work on critical issues.

SalesforceTechnical Architect IT Services APEXVisualForceSalesforce Lightning Salesforce Health Cloud Lightning Web Components (LWC) MuleSoftRest APIJavaScript
Groundswell Cloud Solutions (now GyanSys)
Groundswell Cloud Solutions (now GyanSys)
Technical Lead
2021 - 2024 (3 years)
Vancouver, Canada
  • Led the project discovery and grooming to understand the business and technical scope and did various POCs to understand the technical implications and the design's technical aspect.

  • Collaborated as part of a multi-faceted team to build robust and scalable Salesforce solutions using the latest technologies: SFDX, Lightning Web Components (LWC), Lightning (Aura) Components, HTML5/CSS/JavaScript, Apex, Flows, and Visualforce.

  • Prepared mockups, architecture diagrams, data models, process flows, presentations, and other necessary documentation to communicate the proposed solutions.

  • Supported project estimation by providing the level of effort, skills required, and implementation approach.

  • Supported the execution of individual work streams under minimal guidance and served as a technical lead on projects when needed.

SalesforceField Service Salesforce Lightning Salesforce APIAcceptance TestingSalesforce Platform Events Data ModelingOmni-channel Apex Classes Salesforce Marketing Cloud VisualForceSalesforce Lightning Flows JavaScriptHTML5CSSLightning Aura Lightning Aura Components Lightning Web Components (LWC)
EPAM Systems
EPAM Systems
Senior Salesforce Developer
2021 - 2021
Pune, India
  • Built a reusable UI framework for LWC to include all the different UI widgets.

  • Reviewed the technical document and created a script to automate any necessary steps.

  • Built innovative solutions like a custom data-intensive view report or communication log for users to view and send emails from a docking panel.

  • Developed a configurable setting for a managed package for users to leverage different functionalities based on the custom permission provided.

  • Designed the release document and technical specification documents.

  • Interacted with the client to gather all the requirements and groom them for technical development.

  • Moved to metadata-based development rather than having multiple scripts and static code inserted, adding value and flexibility to clients to scale the product on multiple levels.

UI Frameworks Widgets SalesforceAutomated Scripts ImplementationTechnical DocumentationCode ReviewSalesforce Sales Cloud APEXData ModelingOmni-channel Lightning Web Components (LWC)
ContractPodAi
ContractPodAi
Senior Salesforce Developer
2020 - 2021 (1 year)
Mumbai, India
  • Designed the entire DevOps process for the development lifecycle, which eased the development and lifecycle and helped the team roll out multiple functionalities in parallel.

  • Designed a configurable way to store all the metadata involved to decrease dependency on code and make it easier to develop functionalities based on client requirements.

  • Built multiple complex components that helped users to customize contracts based on their needs.

  • Developed an integration framework between Salesforce and the external system to make complex callouts in a much more modular way.

Salesforce Lightning AppExchange Security Review SalesforceAPI IntegrationFlowAutomationCertified Salesforce Administrator Email Field Service Lightning DevOps
Deloitte
Deloitte
Consultant
2019 - 2020 (1 year)
Hyderabad, India
  • Designed and implemented a complex case management system.

  • Developed a customer community for custom UI screen creation.

  • Established Salesforce knowledge, escalated cases, and managed assignment and workflow rules.

  • Integrated Einstein chatbot capabilities.

  • Trained new team members, campus recruits, and cross-trainees in Salesforce development.

Salesforce Einstein Salesforce Service Cloud AuraSalesforce Lightning Lightning ComponentsLightning Communities Salesforce ApexSalesforceSalesforce CPQ API IntegrationFlowAutomationCertified Salesforce Administrator Email Field Service Lightning
Deloitte
Deloitte
Business Technology Analyst
2017 - 2019 (2 years)
Hyderabad, India
  • Designed and implemented a cloud-based service application.

  • Architected the entire Knowledge structure.

  • Developed and introduced the onboarding module, a pivotal component in the release.

  • Supported full-cycle implementation from discovery to go-live phase.

  • Crafted generic components to expedite team's project implementation.

Salesforce Lightning Lightning Communities SalesforceAPI IntegrationFlowAutomationCertified Salesforce Administrator Email
NTT DATA Services
NTT DATA Services
Senior Associate Consultant
2016 - 2017 (1 year)
Hyderabad, India
  • Developed an initial framework for migrating data from legacy databases to modern cloud technology.

  • Supported the development team in software maintenance and pioneered enhancements for seamless integration between legacy and cloud systems.

  • Designed Salesforce reports and dashboards.

  • Crafted configurations to optimize delivery.

Mainframe SalesforceFlowAutomationData MigrationCloudManagement Information Systems (MIS) CyberSecurity

Showcase

Service Cloud-based Application for Pharmaceuticals Firm
Service Cloud-based Application for Pharmaceuticals Firm
  • Designed and implemented a service cloud-based application for live agents to provide Salesforce Knowledge Article information and case management for healthcare providers.

  • Developed and implemented the onboarding module within the application, a key component of the release.

  • Created SDD documents and technical specifications, alongside development, to streamline the implementation process.

Case Management System for Medtech Firm
Case Management System for Medtech Firm
  • Developed a complex case management system to track medical inquiries, adverse events, and product complaints.

  • Created a customer community using Lightning Components for custom UI screens.

  • Implemented Salesforce knowledge, case escalation, and assignment/workflow rules.

AI-based CLM
AI-based CLM
  • A Salesforce-based CLM tool for automating contract service workflows.

  • Integration with other services to redefine the contract lifecycle.

  • Developed using Apex, LWC, and VF.

Education

Salesforce Certified Platform App Builder || Salesforce Certified Sharing and Visibility Designer || Salesforce Certified Platform Developer I
Salesforce Certified Platform App Builder || Salesforce Certified Sharing and Visibility Designer || Salesforce Certified Platform Developer I
Salesforce
2024 - 2025 (1 year)
B.Tech Computer Science
B.Tech Computer Science
Jaypee Institute of Information Technology - India
2012 - 2016 (4 years)