- Delivered advanced automation by integrating Al-driven workflows, LLM-powered services, and intelligent developer tooling.

- Designed and deployed enterprise-grade RAG pipelines, including vector indexing, semantic search, and context-aware retrieval layers. - Built multimodal Al agents, model evaluation frameworks, and predictive optimization components leveraging PyTorch and transformer-based architectures.

- Implemented Qualtrics XM platform for scalable customer and user feedback collection, integrating surveys into web applications via APIs and event-based triggers. - Designed backend workflows to capture, process, and persist survey responses, enabling real-time analytics and experience tracking. - Connected Qualtrics data with internal systems (APIs, data pipelines) to support advanced reporting, sentiment analysis, and product decision-making. - Improved user experience insights by embedding contextual surveys and automating feedback loops across distributed services.

Built and scaled full-stack services for a virtual healthcare and teleconsultation platform.

Developed secure features for video visits, real-time chat, and care-team collaboration.

Delivered performant web and mobile interfaces and enhanced real-time collaboration and system reliability.

Led the development of microservices for a banking platform, improving system reliability and performance across core financial workflows.

Delivered high-quality front-end features and built and optimized backend services.

Improved event-driven reliability and streamlined deployments, enabling faster, more reliable CI/CD pipelines.