Bulent E.

About Me

With 25 years of international experience in project and product management consulting and digital transformation, Bulent has worked with multicultural, blue-chip international companies in retail, telecommunications, media, technology, and fintech. He has been engaged in IoT, AI, and Smart Contracts projects across the globe, including UK, US, Germany, France, CIS, and the Gulf, offering his technical and managerial expertise in executive-level engagements and serving as a trusted advisor to Cxx-level executives. Bulent is currently the co-founder and CTO of CornerBox, where he is at the forefront of transforming the retail landscape through innovative technology, and he is also a managing partner of Krossdelta, providing outsourcing services in AI and Blockchain/Web3/Crypto for various talent networks.

AI, ML & LLM

Blockchain Machine Learning Retail & Wholesale

Backend

Database

DevOps

Workflow

Other

Work history

UpStack
UpStack
Senior Project/Product Manager
2020 - Present (5 years)
Remote
  • Creating a list of backlog items and prioritizing them based on the overall strategy and business objectives, making the list accessible and available to all stakeholders.

  • Prioritizing needs in terms of product features and aligning them with the stakeholders' feedback, acting as a primary communicator and link between stakeholders.

  • Overseeing product development and communicating with the development team for planning, reviewing, and refining the requirements.

Agile Product Management Agile Project ManagementBlockchainScrumJIRAAsanaSmart ContractsInternet of Things (IoT) Artificial IntelligencePythonCrypto Web3
CornerBox Retail Tech
CornerBox Retail Tech
Co-founder & CTO
2024 - Present (1 year)
Remote
  • Transforming the retail landscape through innovative technology.

  • Working to revolutionize shopping and inventory management with Autonomous Convenience Retail Points (ACRP).

  • Using AI and Machine Learning to offer 24/7 retail solutions to make shopping effortless, safer, and more accessible.

Retail Inventory Management Shopping Machine LearningArtificial IntelligenceCTO Business Innovation
Krossdelta Consulting
Krossdelta Consulting
Managing Partner
2015 - Present (10 years)
Remote
  • Managing digital transformation projects, including program management for various enterprise applications such as web shops, CRM, EAI, and ERP.

  • Working with supervised learning and generative networks, in particular, in AI.

  • Using Scrum principles for various projects like ERP, CRM, EAI, eCommerce, and web store optimization in challenging environments and large corporations.

  • Managing and developing projects in Blockchain and distributed ledger technology (DLT)-related enterprise solutions, cryptocurrencies, and decentralized finance projects.

  • Performing user research, prototyping, and A/B testing to develop a mobile app product design using service design thinking.

  • Managing privacy and cybersecurity, focusing on implementation of GDPR compliance.

  • Designing and delivering bank loyalty programs, NFT-gated projects, and customer engagement programs.

  • Working on projects in a hands-on technical management capacity using Node.js, React, Java, and Python for large banking, insurance, and fintech companies.

Digital TransformationProgram managementWeb Shops CRM Enterprise Application Integration (EAI) ERPGenerative AI ScrumeCommerce BlockchainDistributed Ledgers Blockchain & Cryptocurrency Decentralized Finance (DeFi) User ResearchPrototypingA/B TestingService DesignDesign ThinkingProduct DesignCyberSecurityGDPRPrivacy Loyalty ProgramsBanking & Finance Non-fungible Tokens (NFT) Customer Engagement Node.jsReact JavaPythonInsuranceFinTech
Aktif Bank
Aktif Bank
Strategy & Business Development Managing Director
2013 - 2015 (2 years)
Istanbul, Turkey
  • Managed the fintech ecosystem development of the bank, involved in program management using Scrum.

  • Designed AI-based decision support systems for credits and managed digital products.

  • Owned customer experience management efforts and digital banking channels, creating omnichannel strategic maps for bank services.

Business DevelopmentFinTechScrumProgram managementBanking & Finance Artificial IntelligenceDigital Product Management Customer Experience Management Digital Banking Omnichannel Marketing Business Modeling Design ThinkingHuman-centered Design (HCD) Product & Service DesignLeanGap AnalysisStrategy Development Business Strategy
Turk Telekom
Turk Telekom
Digital Business Development Manager
2012 - 2013 (1 year)
Istanbul, Turkey
  • Developed PaaS and SaaS services and managed the cloud strategy.

  • Created a digital strategy and implemented Scrum project management.

  • Designed and oversaw the project's incubation program.

  • Developed the ecosystem of digital advertising and direct marketing, content, transactional marketplaces, and respective partnership and business models.

  • Worked on business modeling of a national semantic context-based search engine.

Peppers and Rogers Group (now TTEC)
Peppers and Rogers Group (now TTEC)
Senior Consultant
2008 - 2011 (3 years)
Remote
  • Maintained multimillion-dollar engagements for customer-centered solutions and managed the accounts and teams in marketing and sales, including the operational efficiency in retail, telecom, and the Foreign Service Institute (FSI).

  • Provided headcounts and managed budgets for the assigned accounts.

  • Worked on business development in Caspian/CIS and Middle Eastern markets.

  • Delivered loyalty, commercial value proposition, and data analytics projects.

Business DevelopmentAgile MethodologiesTelecommunications Customer Experience Management MarketingCustomer Retention Loyalty Management Customer Segmentation CRM Design Data Strategy Data Analytics Banking
Pegasystems
Pegasystems
Senior Consultant
2007 - 2008 (1 year)
Remote
  • Delivered successful projects that aided the business process and changed the management within FSI in Europe and the US in government and telecommunication sectors.

  • Implemented PMI-based project management, managing the business process and RPA cases related to forecasting experiences.

  • Developed business and presales for financial markets in London, Frankfurt, and NYC and oversaw an international virtual team.

PMIRobotic Process Automation (RPA)Business Processes Commercial Finance Telecommunications Pega
STMicroelectronics
STMicroelectronics
Customer Support & Engagement
2003 - 2005 (2 years)
Remote
  • Handled customer interactions for consumer electronics clients.

  • Managed the project and administered multiple internal and external parties for long-term program cases.

  • Contributed to product development for consumer electronics, gaining experience in microelectronics and video and communication protocols.

  • Supervised an international team and oversaw the accounts.

Customer Support Integrated Circuits Video Production Microelectronics Consumer Electronics
SAP
SAP
Software Developer
2001 - 2002 (1 year)
Remote
  • Managed supply chain management and CRM projects in Europe in the fields of retail, FMCG, telecom, and manufacturing.

  • Developed an SAP direct store delivery front end using Java.

  • Worked on the mobile infrastructure for the product team.

  • Managed proposals for several prospects for professional services engagements.

  • Developed CRM modules in ABAP, Java, and R/3 implementations.

Showcase

Product Management for Post-perimeter Cybersecurity Product
Product Management for Post-perimeter Cybersecurity Product
  • Managed project and release lifecycle of a post-perimeter cybersecurity product across iOS and Android platforms

  • Led product development team, delivering solutions for post-perimeter IoT and BYOD for global accounts, following the Scrum methodology

  • The application features endpoint security, mobile device management, antiphishing, and is integrated with Microsoft Intune, XenMobile, AirWatch and similar systems

Crypto-based Loyalty Program in Dubai
Crypto-based Loyalty Program in Dubai
  • Served as a product owner for a global crypto-based loyalty program for a MENA real estate developer and lifestyle provider

  • Implemented Scrum methodologies to manage a loyalty and referral platform that spanned the client's real estate, hospitality, and entertainment businesses in the Middle East

  • Managed a project team of 55 spread across various countries for the implementation of CRM 360 system and Salesforce integration with ERC-20 cryptocurrency as a payment method

Fintech Platform for Algorithmic Trading
Fintech Platform for Algorithmic Trading
  • Led the development of a fintech platform for algorithmic trading based on MetaTrader algorithms and robots

  • The platform includes an internal marketplace designed especially for fintech clients

  • Future versions of the platform will feature a field-programmable gate array (FPGA) for faster processing on demand

Metaverse for Pets Petto.io
Metaverse for Pets Petto.io
  • Managed the project for an Unreal-based, NFT game focusing on world machine generation and play-to-earn mechanism, having real-world impact on endangered species for 'Metaverse for Pets Petto.io'

  • The application features NFT-based avatars that materialize in a virtual arena for PVP challenges and quests

  • Outlined the product and managed the definition of the metaverse utilizing Unreal Engine

Supply Chain Provenance Using Hyperledger Blockchain
Supply Chain Provenance Using Hyperledger Blockchain
  • Developed and deployed a Hyperledger solution for recording and tracking supply chain provenance - from farmer to silos.

  • Provided a real-time tracking solution to manage quality metrics in a change-resistant environment, to meet the client's demands.

  • Ensured the Hyperledger Sawtooth implementation was compatible with the client's existing front-end IoT sensors.

Banking Mobile App Service Design
Banking Mobile App Service Design
  • Led the design prototyping and delivery of a loyalty companion mobile app service for a major bank.

  • Proposed and implemented a new concept for revamping the bank's loyalty program by leading a team of developers and designers.

  • Successfully delivered the application on time and within budget.

Retail Store Location Optimization Using AI
Retail Store Location Optimization Using AI
  • Led a team in developing a retail store location optimization model for a data analytics group

  • Provided an AI-based optimization model to a telecommunications operator for locating its retail stores

  • Handled team deployment and used Keras and TensorFlow for regression to create the model

Web Store Management
Web Store Management
  • Managed a transformation project for web store configuration across 120 markets for a major FMCG company

  • Implemented Scrum-based team management, backlog management and refined requirements from market business units

  • Oversaw the entirety of the web store project management and customization tasks

Project Management
Project Management
  • Managed ERP implementation for durable packaging manufacturing

  • Prioritized ERP requirements according to SAP Business One system and manufacturing add-on specifications

  • Developed the dashboard for Monday.com for real-time activity updates to the team

Video-on-demand App Service Design
Video-on-demand App Service Design
  • Led a team to design a mobile application for a broadcaster's video-on-demand service.

  • Conducted service design workshops to enhance user experience.

  • Managed the design team and oversaw the project's completion.

SAP SD/MM/PP Implementation for a Food Industry Player
SAP SD/MM/PP Implementation for a Food Industry Player
  • Spearheaded the PMO team for an SAP implementation for a hazelnut-specialized international food manufacturer

  • Client required transformation of legacy systems using SAP R/3 models

  • Managed PMO team operation across two major international time zones

Blockchain Network
Blockchain Network
  • Managed product for a blockchain network forked from Cosmos Network, focused on DeFi and underlying DAO-based network

  • Defined PRDs and Smart Contracts-driven DeFi apps along with the management of product specs

  • Handled the backlog and team management within the blockchain company

SAP S4 Implementation
SAP S4 Implementation
  • Spearheaded landscape transformation of a major food company from R/3 to SAP S4 Hana

  • Oversaw PMO and CR management and spearheaded gathering of functional requirements

  • Solely managed the implementation project for Brownfield landscape S4

DeFi Dapp
DeFi Dapp
  • Managed and defined the product for a DeFi dapp focused on crypto farming and lending

  • Additional DeFi products included NFTs and Synthetix

  • Handled whitepaper management, roadmap management, and initiative definition

Digitized Service Kiosk Design
Digitized Service Kiosk Design
  • Led the service design team for a digitized services kiosk project

  • The client demanded an end-to-end service design for the kiosk terminal experience

  • Delivered the solution using service design methods

Real Estate Sales Rep Tracking Mobile App - Emaar
Real Estate Sales Rep Tracking Mobile App - Emaar
  • Managed a technical team using Scrum for developing a real estate tracking mobile app and a Salesforce analytics dashboard

  • Oversaw product management of the app

  • Designed features for the mobile app

Football Ticketing System
Football Ticketing System
  • Implemented Scrum-based project management with a team of 100 individuals, spanning multiple epics

  • Led a group of designers and developers in the creation of a comprehensive security and venue management solution

  • The project was tailored specifically for a national football association and came under the title of 'Football Ticketing System'

GDPR Compliance Program for an Insurance Company
GDPR Compliance Program for an Insurance Company
  • Led and managed a GDPR compliance program for an insurance company

  • Oversaw GDPR compliance analysis and implementation

  • Conducted a related data governance effort

GDPR Data Protection Project for a Local Conglomerate
GDPR Data Protection Project for a Local Conglomerate
  • Led a GDPR Data Protection Project for a local conglomerate.

  • Worked on data classification, anonymization as per GDPR guidelines.

  • Handled the management of legal analysis for Article 6.

Document Discovery and Classification
Document Discovery and Classification
  • Client requested a layout-based classification solution for unstructured document data

  • Managed a team developing a solution using OpenCV

  • The project titled 'Document Discovery and Classification' undertakes both discovery and classification of documents

Education

MBA
MBA
Istanbul Bilgi University - Turkey
2004 - 2006 (2 years)
BSc MIS
BSc MIS
Boğaziçi University - Turkey
1996 - 2001 (5 years)