Jan B.

Jan B.

California, United States of America
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About Me

J.B. is a Software Engineer with 5+ years of professional experience building and maintaining Java/Spring Boot REST APIs, microservices, and large-scale automated test suites. J.B. has a strong background in backend development, AWS deployments, JSON/REST API design, integration debugging, release validation, and application diagnostics across distributed systems. J.B. demonstrates a strong record of shipping reliable services, validating REST API behavior through end-to-end testing, and using logs, Splunk, and backend diagnostics to trace issues to root cause.

Frontend

Next.js React React Native JavaScript

Backend

Spring Boot

Database

SQL PostgreSQL MySQL

DevOps

AWS CloudWatch AWS Docker CI/CD CloudFlare Api Gateway

QA & Testing

Selenium

Workflow

Git Github JIRA GitHub Actions Postman

Other

End to End Testing Splunk Root Cause Analysis ServiceNow Maven npm Agile Change Management System Design Typescript Spring Data JPA Microservices Concurrency Supabase Web Services Cucumber

Work history

Independent
Career Break / Independent Projects
2025 - 2026 (1 year)
Remote

  • Publishing Java/TypeScript open-source libraries to Maven Central and npm

  • Building full-stack web and mobile applications

  • Developing independent software engineering projects

JavaTypescriptnpm
ServiceNow
Technical Support Engineer
2024 - 2025 (1 year)
Remote

  • Diagnosed and resolved 150+ enterprise integration issues spanning JavaScript customizations, server-side scripting, authentication, Web Services, Flow Designer, and Integration Hub workflows

  • Investigated REST integration failures by inspecting request/response payloads, validating JSON inputs and outputs, and isolating defects across ServiceNow configuration

  • Queried Splunk indexes using SPL, piped commands, and transaction tracing to correlate distributed events and trace integration failures to root cause

JavaScriptServiceNow Web ServicesFlow Designer Integration Hub Rest APIJSONSplunkSPL Business rules Script Includes
Iris Powered by Generali
Software Engineer
2023 - 2024 (1 year)
Remote

  • Developed Java/Spring Boot REST APIs across three microservices for an internal portal migration, enabling decommissioning of a vendor-supported portal

  • Built an Admin endpoint that pulled ServiceNow ticket data from an external API and redesigned REST API behavior including JSON request/response handling

  • Deployed Spring Boot microservices to AWS ECS/Fargate via automated CI/CD pipelines and investigated application issues using AWS CloudWatch logs and metrics

JavaSpring BootRest APIMicroservicesAWSAWS ECS/Fargate CI/CD WebClient RestTemplate JSONAWS CloudWatchPostmanJIRA
J.P. Morgan Chase
Software Engineer
2018 - 2023 (5 years)
Remote

  • Built and maintained large-scale Cucumber-based REST API and end-to-end automated test suites for a platform serving 300k+ users, validating JSON payloads and UI/API behavior

  • Expanded automated test coverage and optimized execution strategies, improving parallel throughput and reducing test execution time through Selenium-based automation

  • Used Splunk indexes during production releases and resiliency events to confirm infrastructure health and coordinated platform releases through ServiceNow change management

CucumberRest APISeleniumJSONSplunkServiceNow JIRAApi Gateway Agile Change ManagementRelease Validation

Education

Education
Integration Hub Micro-Certification
ServiceNow
2025
Education
Certified System Administrator
ServiceNow
2025
Education
Microservices Foundations Professional
Kong
2025
Education
B.S. in Information Technology
Western Governors University
2014
Education
Master of Software Engineering
Penn State University
2017