Ahmed is a seasoned, polyglot Full Stack Developer and DevOps Engineer with 13+ years of industry expertise. He has technical experience in building and launching of innovative products used by millions of people and guides software development teams to achieve more by facilitating persistent interaction between business people and technical people.
Kayako is a customer support platform with notable features like an integrated help desk, live chat, shared inbox, etc. that helps teams be more productive while delivering exceptional customer service. Prepared an executed the migration plan on the project; helping Kayako move from legacy stack into running on a Kubernetes cluster with Dockerized Microservices backed by fully automated CI/CD pipelines to leading to USD 200K yearly cost savings.
FreedomTools is a multi-tenant SaaS project management application for enterprise companies; helping clients track day-to-day achievements without losing focus on long term plans. Led the team for the launch of the first version in 3 months; co-architecting the solution from the ground up and delivering a full-stack product with Microsoft Azure environment provisioning, Continuous Integration Setup, Database design, Backend and Frontend development and cross-platform mobile app prototype.
MOHR Attend is a SaaS product with a mobile app that helps employees manage work hours by using the product's facial recognition feature for check-ins and check-outs on the job from any place and at any time. Researched, architected and built the new mobile app to boost accuracy, performance and reliability to achieve a 100% increase in conversion rate.
