• Recruited and trained an entire technology department (front-end developers, back-end developers, UI/UX designers, mobile app developers, and QA engineers).

• Worked closely with management to ensure proper requirement analysis and smooth communication between tech and business.

• Developed industry-first solutions and systems, including automation of WordPress admin tasks.

• Planned and built microservices based on project requirements to ensure the best performance while keeping server costs low.

• Managed server and hosting platform and negotiated with the provider.

• Developed SOPs for a newly built tech team to ensure consistency and performance.

• Trained non-tech customer support agents and call center personnel to provide the best care to clients related to tech issues.

• Ensured inter-department communication and collaboration by maintaining proper communication channels.

• Planned, led, and managed projects using Agile methodology.

• Led the team to develop a properly structured internal ERP for centralized control over multiple vendors and sources.

• Coded and managed the back-end in WordPress and built APIs for a headless front-end website.

• Led the feature and system development process in the entire project.

• Took over the old code and improved the performance until the site rebuilding was completed.

• Made sense of complex data and system structure for developers and the business.

• Edited WordPress sites that are created by others.

• Fixed WordPress issues that are caused by others.

• Created a few rare WordPress functions.

• Transferred large and faulty sites across hosting providers, which seemed impossible by others.

• Improving page load time drastically, for numerous times.

• Created a detailed workflow for the entire development team.

• Managed the complete process of recruiting and training new developers.

• Improved the performance of existing project sites that were extremely slow and underperforming.

• Created the guidelines for new and existing developers.

• Resolved WordPress issues when needed and trained support engineers to troubleshoot efficiently.

• Performed a performance check for their developers once every three months and decided whether their skills had improved or not. This helps them determine which developers to promote and which to let go of.

• Developed one page WordPress site.

• Developed multiple-page WordPress sites.

• Converted approved PSD to complete WordPress theme.

• Customized themes developed by others.

• Developed HTML theme.

Taught a variety of courses for a variety of skill levels on various topics including basic web design, advanced front-end design, WordPress theme development, WordPress plugin development, basic PHP, and advanced PHP and MySQL.

• Developed WordPress Theme.

• Developed WordPress Plugin.

• Reviewed WordPress Plugin.

• Helped others to develop WordPress plugin (by co-authoring).

• Achieved theme developer and plugin developer certification.

• Helped others to develop WordPress themes (by helping while reviewing their themes).

• Participated in the improvement of WordPress core themes (Twenty Sixteen and Twenty Seventeen).

• Helped existing plugins to improve.

• Helped people through WordPress ORG forums.

• Provided customer support for my theme and plugins.

• Developed a complete membership system with raw PHP and integrated it with WordPress.

• Built a custom shopping area and integrated it with WooCommerce.

• Created a large one-page website with WordPress with a complete custom settings page for handling the full site (not a customizer, since the client doesn't want it).

• Designed a quick-start pack for junior developers as a starting point for all their projects.

• Worked with Instagram API and other APIs.

• Integrated unknown payment gateways from different countries.

• Created a site which required two language-based versions of everything, without any plugin or third-party language tools like WPML.

• Developed hundreds of responsive websites, including sites where the view of the website remains exactly the same on all devices (no breakdowns or issues with readiness).

• Created a variety of cross-platform and responsive email templates.

• Converted some raw PHP sites to WordPress.

• Transitioned many static sites to dynamic.

• Added different WordPress features in many sites (e.g. ShortCodes, Custom Widgets, Custom Settings Page, etc.).

• Managed a number of their existing WordPress sites.

• Created a number of new WordPress sites.

• Improved page load time of their existing sites.

• Improved on-page SEO of their projects.

• Created a roadmap for existing project managers.