Work History
             
          Showcase
             
          Education
             
Work history 
          
  UpStack
    
Senior Software Engineer 
      2018 - Present (7 years) 
    
    Creating and developing innovative software solutions for clients across a broad range of industries.
            Participating in scrums consisting of cross-functional teams, both software and hardware.
            Ensuring that features are being delivered efficiently and on time.
             
  Callypso
    
Software Engineer 
      2022 - 2023 (1 year) 
    
    Worked on software development projects using JavaScript, Node.js, React.js, MySQL, and MariaDB.
     
  Trend Micro Taiwan
    
Software Developer 
      2021 - 2022 (1 year) 
    
    Maintained and upgraded existing systems.
            Fixed bugs and implemented new features.
            Created minor design for systems.
             
  Innova Solutions
    
Senior Software Engineer 
      2019 - 2020 (1 year) 
    
    Developed solutions using Agile methodologies and documented technical solutions and custom implementations for the virtualized gateways on the Enterprise Imaging project.
            Designed and implemented modern, dynamic, and efficient solutions for the EAPI/Hub team following best practices in delivering solutions and maintaining servers.
            Wrote and developed all codebases and applications for in-house tools and optimized code on solutions.
             
  Genesis Gaming
    
IT Operations Engineer 
      2019 - 2019 
    
    Handled old and new server buildouts, installing, configuring, and maintaining servers and server-side applications.
            Created and updated technology documentation, determined and modified operating procedures, and maintained servers.
            Developed, maintained, and supported in-house tools and automated tasks for multiple departments.
             
  Freelance
    
Software Engineer 
      2018 - 2018 
    
    Built highly performant and available solutions for clients, refactored and wrote new code, and normalized databases on projects.
            Configured and set up coding infrastructure and resolved production issues through triaging and root cause analysis.
            Designed roadmaps for future developments on projects.
            Evaluated and implemented new solutions to maximize quality and efficiency.
             
  Collinear Group
    
Software Engineer 
      2017 - 2018 (1 year) 
    
    Gathered business logic requirements and translated them into technical designs in developing custom app solutions for Boeing.
            Identified and implemented opportunities for process improvements on different software and data design solutions, enhancing quality and maintainability of code.
            Established and promoted technical best practices and industry standards on solutions.
             
  Kanobe
    
System Administrator 
      2016 - 2017 (1 year) 
    
    Set up and maintained servers, solved escalated problems, and wrote custom code when needed.
            Set up automated healing/maintenance processes for servers.
            Handled all web server design and implementation tasks and VMWare server administration processes.
             
  GTT/Megapath
    
SOC Engineer 
      2010 - 2015 (5 years) 
    
    Wrote scripting tools to maintain PHP, Perl, and Bash code on multiple servers and implemented specific actions across different servers.
            Provided Tier 2 support for all desktop machines and VPN servers, identifying and fixing faulty components.
            Worked with system engineers on escalated issues, monitored servers, and maintained databases on VPN servers.
             
  Spry/VPS Link
    
Tech Support Rep 
      2008 - 2010 (2 years) 
    
    Built scripts and new tools using custom PHP and Perl for VPS administration and resolved complex bugs and alterations when needed.
            Managed, maintained, and troubleshot Linux servers, configured different VPS solutions, and worked on startup scripts, libraries, and LAMP daemons.
            Oversaw the proper configuration of LAMP, DNS Server, email servers, and different domains for clients, completing complex tasks without supervision.
             
  Enom
    
Technical Support 
      2007 - 2008 (1 year) 
    
    Troubleshot all PHP websites and service-related issues, conducted root cause analysis, and escalated issues on behalf of Enom's customers.
            Provided support in resolving complicated issues around domain name, DNS, websites, and emails for clients.
            Identified and communicated potential product improvements based on customer feedback.
             Showcase 
          
  Software Developer - VOIP Billing System 
  
   Developed a new solution for generating VOIP bills.
Implemented a caching-based spanning tree to manage rates.
Automated VOIP bill generation, reducing time from 2-3 weeks to 5 minutes.
 
  Software Engineer - UTC User Access Policy Lookup 
  
   Developed a solution for UTC user access policy lookup.
The solution queries a user database and flat file configuration to determine VPN systems.
Merges user information with the correct access policy from the flat file.
 Education 
          
  BSc Computer Science
    Seattle University
    2011 - 2017 (6 years)