Streaming and QA Engineer with +15 years of experience providing efficient technical solutions for streaming platforms, automation of platform deployment, and coaching clients on streaming technologies to achieve optimal configuration. Having project management experience, I thrive in environments that require superior interpersonal skills, creativity, and innovation. I have a demonstrated track record of maintaining customer satisfaction thorough building durable relationships and taking the initiative to solve issues as fast as possible.
Alcatel-Lucent Enterprise offers flexible business models that are tailor-made for our customers’ industries and provide built-in security and limited environmental impact. Acted as a Technical solution expert for the video end-to-end chain. Handled the testing of a streaming solution that involved quite complex activities, especially in the preparation of tests. Performed training sessions about the PVNS streaming server to other team engineers working on different video chain components. Technologies used: Mobile TV, IPTV, Linux, Nginx, Apache, VmWare, jMeter, Wireshark, soap UI, Testing, Automation, QA Testing.
2019 - Present (4 years)
Validating/testing the end 2 end video streaming solution by running manual tests and implementing automated testing, where possible.
Participate in scrums consisting of cross-functional teams, both software and hardware.
Ensure that features are being delivered efficiently and on-time.
Provide solutions to customers for integrating Wowza Streaming Engine with third party components like content management systems, payment systems, monitoring systems.
Assist Wowza developers build custom modules that expand Wowza Streaming Engine default capabilities. Provide coaching sessions to customers and help them configure/integrate the Wowza products into their video platform.
Automate streaming architecture deployment and real-time scaling of the streaming platform based on server resource usage. Reproduce customer issues during troubleshooting efforts and understand the issues faced by the reporting users.
Coordinated developers from various teams in order to achieve the desired product in the specified time frame. Work with project managers and solution architects to track action items, risks and issues lists for the general project progress.
Technical solution expert for the video end-to-end chain. Perform training sessions about the PVNS streaming server to other team engineers working on different video chain components.
Network optimization customer assistance for achieving best user experience for its Mobile TV solution. Worked with Alcatel-Lucent sales team for performing customer demo sessions and setting up proof of concept platforms on customer site.