Carlos C.

Carlos C.

Product Owner

Lisboa, Portugal
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About Me

Carlos is a customer-centric Product Owner with an eye for identifying technology-driven innovation ideas and shaping those ideas into proposed engagements for clients. One of the products he has created was called “Boa Peça”, a solution acting as a marketplace for used vehicle parts. In the healthcare industry, one of the products he developed (with the assistance of speech therapists) is ScoreVox, which can evaluate human voice (based on pre-recorded words) and make predictions. He facilitates discussions and ideation sessions to elicit requirements and creates proposals for clients - detailing the hypothesis, opportunity, and potential impact/value of solutions on projects. He is familiar with emerging tech trends, capabilities, and use cases of solutions on projects.

Work history

UpStack
UpStack
Product Owner
2021 - Present (3 years)
Remote
  • Prioritize needs in terms of product features and align them with the stakeholders' feedback.

  • Oversee product development and communicate with the dev team to plan, review and refine the requirements.

  • Act as a primary communicator and liaison between stakeholders.

Exceptionly
Exceptionly
Head of Engineering
2022 - Present (2 years)
Remote
  • Provided direction and consultation to C-level management on strategy and emerging talent trends in the market. Oversaw strategic planning regarding employee development and engagement.

  • Handled multiple areas including Software engineering services (Management + hands-on), DevOps and monitoring services (Management + hands-on), and Software testing services (Management + hands-on).

  • Create sales automation and marketing campaigns, AI-based (Adapt, Proxycurl, lemlist, automated LinkedIn scraping, scoring of potential companies), integrated with Jira, Gmail, Google Drive.

Aurea Software
Aurea Software
Technical Program Manager / Software Engineering Manager
2016 - 2022 (6 years)
Portugal
  • Work with technical stakeholders to understand and anticipate their needs and translate them into product requirements.

  • Manage the product creation process on projects - developing user stories and evaluating product progress along the lifecycle.

  • Liaise regularly with the product team, vendors and end-users to work on solutions and deliver updates.

SysMap Solutions
SysMap Solutions
Product Owner/Technical Lead
2012 - 2016 (4 years)
Sao Paulo, Brazil
  • Influenced and partnered with cross-functional teams to deliver user value and business outcomes on projects.

  • Worked with stakeholders to understand product structure and requirements - delivering product roadmaps and features.

  • Enhanced the product team by delivering strategies that equip employees to meet the needs of new products and markets.

CI&T
CI&T
Software Architect
2012 - 2012
Brazil
  • Developed and implemented best practices and knowledge assets to increase query performance of systems for CI&T.

  • Built a culture of high performance, innovation and continuous improvement into the CI&T team.

  • Resolved complex bottlenecks and implemented automated tests on systems to reduce QA costs by 50%.

Hewlett Packard Enterprise
Hewlett Packard Enterprise
Technical Lead
2003 - 2012 (9 years)
Brazil
  • Developed and delivered Globo TV's first mobile apps and trained the technical to support 20+ solutions.

  • Designed, built and implemented the Airline SOA framework used across the company on projects.

  • Defined and implemented the product roadmap for a new billing solution for HP and delivered a new sales solution for XEROX.

Applied Computational Intelligence
Applied Computational Intelligence
System Architect
1998 - 2003 (5 years)
Brazil
  • Designed an algorithm to optimize the location of baggage on planes - helping airlines reduce fuel costs by 40%.

  • Designed and implemented a neural network system to detect fraud from a database of car crashes for Bradesco Bank.

  • Worked on a Fuzzy Logic system that helps specialists detect throat cancer in the early stages.

Portfolio

Product Owner - Optiva BSS Platform
Product Owner - Optiva BSS Platform

Worked on Optiva's OBP project - migrating the monolithic and on-premise billing system (TCB) to a cloud-based solution (Optiva Revenue Management System) using AWS. Transitioned the solution to Microsoft Azure as part of Optiva's strategy and rebranding to OBP.

System Architect - Applied Computational Intelligence
System Architect - Applied Computational Intelligence

Designed and developed a new algorithm to help Vale do Rio Doce optimize the location of ore piles within the factory area to help them reduce the costs of loading cargo ships. The solution considered ore quality, weather conditions, shipment queue, sea levels, machine loading capacity and other important factors.

Product Owner - Aurea Software
Product Owner - Aurea Software

Executed a new solution for detecting project anti-patterns by analyzing source code - reducing anti-pattern occurrence by 80% (enhancing performance and reducing maintenance costs) on all products of the company.

Education

ITIL v3 Foundation
ITIL v3 Foundation
ITIL
2011 - 2011
MCP MS .NET Framework 2.0-Web-based Client Development
MCP MS .NET Framework 2.0-Web-based Client Development
Microsoft
2010 - 2010
SCJP Platform 1.4
SCJP Platform 1.4
Sun
2005 - 2005
Degree in Computer Engineering
Degree in Computer Engineering
Pontifícia Universidade Católica do Rio de Janeiro
1998 - 2003 (5 years)