Monitor quality assurance processes and execute test plans and cases to improve solutions for clients across different industries.

Liaise with other cross-functional teams on complex challenges affecting customer satisfaction during implementation.

Facilitate QA ceremonies, eliminate impediments to success, track progress, and recognize opportunities for continuous improvement.

Design and maintain CI/CD pipelines and deploy test automation scripts to increase the reliability of different releases.

Design and manage test suites in varying environments and implement QA best practices on projects.

Worked on server configuration using Ansible and maintained the Grafana dashboard for monitoring apps and servers.

Led the dev team to provide and ensure successful deployments on projects - enhancing business value and client satisfaction.

Offered technical guidance, supported technical decisions, conducted regular meetings and oversaw performance reviews.

Provided opportunities for coaching, mentoring and performance assessment within the dev team.

Worked on the design, delivery and release of solutions for PoS and back-office applications.

Liaised with external consultants to scope and implement solutions for electronic funds transfer on PoS machines.

Oversaw software testing processes and tasks on projects - implementing best practices and enhancing code quality on solutions.

Designed and implemented solutions to shorten test cycles - developing test cases, managing test environments and fixing bugs.

Drove quality on projects, upgraded environments, automated testing tasks and communicated test results.

Worked on enhancements to the test automation framework and tools to advance the quality bar on projects.

Worked on the release of Maximo 6.x in other languages - resolving software and bad files management issues.

Designed new tools for the localization processes on the project - decreasing build times from 2 to 1 week.

Built the test environments for solutions and handle manual test execution and plans on the project.

Created new solution designs for web systems within Claro using different tools and technologies.

Worked with relevant processes and technologies to deploy new applications to test servers.

Designed and implemented manual test plans on solutions - troubleshooting and fixing application errors.