Prioritizing client needs in terms of product features and aligning them with stakeholder feedback.

Overseeing product development and communicating with the dev team to plan, review, and refine requirements.

Acting as a primary communicator and link between stakeholders.

Leading a cross-functional team of data engineers, delivering strategic leadership and technical guidance to ensure optimal performance of critical data systems.

Managed an inventory system that acted as a centralized source of truth for digital assets, resulting in a 25% reduction in asset duplication and a 30% increase in development efficiency across downstream systems.

Facilitated the design and implementation of data pipelines, enabling the accurate collection of information for reporting purposes, resulting in a 20% reduction in data inaccuracies and an enhanced data-driven decision-making process.

Defined requirements, clarified dependencies, and resolved blockers for a large-scale migration project from a legacy marketing automation system to Marketo.

Worked as a DaaC (Digital as a Channel) Product Owner.

Successfully served as a Scrum Master for a cross-functional team responsible for developing a suite of apps targeting elder living communities in North America.

Led and coached a team of 5 developers, 1 full-time QA, 2 UX designers, 1 Product Owner, and 2 Business Analysts, fostering a culture of continuous improvement and accountability.

Implemented data-driven decision-making by analyzing metrics such as cycle time, velocity, and throughput, leveraging insights to continuously optimize team performance and delivery.

Worked on a new B2B SaaS product that aggregates, digitizes, and simplifies home inspection processes for inspection companies.

Managed user market research processes to validate prototypes and delivered a data-informed product roadmap for the solution.

Led an 8-member cross-functional team to deliver 3 successful releases for Home Inspector's Toolbox.

Oversaw processes to transition the product/store to a modern CMS-based Shopify website, breaking down tasks into prioritized backlogs.

Managed and coordinated the activities of 4 cross-functional teams and increased monthly sales from $20 to $90K.

Provided various eCommerce functions on the website, supporting acquisition and lead generation tasks, updating site content, and managing pages.

Coordinated the roadmap for a 10-member dev team creating and implementing a B2B/B2C multi-location SaaS ticketing system.

Analyzed, identified, and provided operational improvements to complex process issues on the project.

Contributed to an increase in average revenue by 20% across 5 locations for Lily's Towing, enhancing parking space utilization and efficiency.

Analyzed and optimized current construction processes, requirements, and data flow to improve project delivery and minimize rework costs.

Worked closely with divisional real estate teams to review plans and specifications for projects within the company.

Developed risk management plans to eliminate deviations and collaborated with internal teams to maintain an up-to-date cost database.