Donijor B.

About Me

Highly motivated ServiceNow / Full-Stack expert with 4 years of hands-on experience with the ServiceNow platform, 9 years of experience in an enterprise environment, and 15 years of experience in IT/Web development. My goal is to offer clean, re-usable and high-performing code, making sure that the given project is always finished properly and on time. Consistently received high user experience scores for all web development projects, working on applications that have reached millions of users worldwide.

Frontend

Backend

Other

Work history

UpStack
UpStack
Senior Service Now / Full-Stack Developer
2020 - Present (5 years)
Remote
  • Create and develop innovative software solutions for different clients across a broad range of industries.

  • Participate in scrums consisting of cross-functional teams, both software and hardware

  • Ensure that features are being delivered efficiently and on-time.

Amag Group
Amag Group
Lead ServiceNow Developer
2019 - 2019
Zug, Switzerland
  • Performed process optimization and refactoring, as well as root cause analysis and bug fixing.

  • Resolved more than 90 pending issues in two months. Handled 3rd level support for tickets.

  • Maintained overall system functionality, configuring it to ensure consistency. Closely working with project managers to ensure that tasks and issues are identified, as well as their impact on service levels.

KompiTech GmbH
KompiTech GmbH
Solutions Architect / Lead ServiceNow Developer (Contractor)
2018 - 2019 (1 year)
Prague, Czech Republic
  • Designing BLiTS Architectural model and product specification. Desining and developing BLiTS ServiceNow Integration Adapter.

  • Brought simpliticy in Enterprise Aplication integration and reduced integration time significantly.

  • Provided technical expertise in systems and presented technical status and issues to managers. Provided guidance on technical infrastructure, tools, modeling, external interfaces, and other technical areas.

GuideVision Group
GuideVision Group
Senior ServiceNow Technical Consultant / Developer (Contractor)
2016 - 2018 (2 years)
Prague, Czech Republic
  • Provided consultancy services for various customers, including estimations, design, and development.

  • Developed a vendor role functionality in domain separation used instance with 120 vendors.

  • Developed Email Integration Testing Utility that replaced manual testers and reduced testing time.

Avast Software s.r.o.
Avast Software s.r.o.
Software Developer
2015 - 2016 (1 year)
Prague, Czech Republic
  • Created custom-coded, engaging, web solutions using various technologies and frameworks, working for one of the largest security companies in the world using next-gen technologies.

  • Developed Avast Passwords - Browser extension for Chrome, Firefox, Safari. Developed Avast Passwords browser extension which is being used by millions of people in the world.

  • Monitored web development improvements and processes and ensured the project was delivered on time.

DHL ITS Europe s.r.o.
DHL ITS Europe s.r.o.
Software Engineer
2011 - 2014 (3 years)
Prague, Czech Republic
  • Worked on the development of Enterprise Web Applications for one of the largest security companies worldwide.

  • Contributed to the upgrade of DHL's core website that comprises of more than 120k websites around the world. Rebranding and redesigning web interface of myCormar application. (PHP, HTML, CSS, jQuery, Adobe Fireworks)

  • Implemented Performance Stress Testing for Spoc project (via SoapUI, LoadUI) and BAM (Business Activity Monitoring) to Spoc project (Webmethods developer, SoapUI).

Prague Development Center (PRADEC)
Prague Development Center (PRADEC)
IT Consultant/ Web Developer/ Product Manager
2009 - 2011 (2 years)
Prague, Czech Republic
  • Developed the academicpublishingplatforms.com –an important platform for research publications - implementing the concept, design, development, testing etc.

  • Performed strategic planning and implementation for the platform, ensuring growth objectives are met.

  • Generated new ideas to improve customer experience and overall functionality.

Aharry s.r.o.
PHP Programmer/ SEO Specialist
2007 - 2008 (1 year)
Prague, Czech Republic
  • Developed an online centralized website creation tool which allowed users to dynamically create and update their website remotely.

  • Designed the architecture of the components for the application and performed testing for different browsers and environments.

  • Collaborated with other developers, documenting code, as well as performing code refactoring and optimization.

Showcase

ServiceNow Solutions Architect and Lead ServiceNow Developer - ServiceNow – Twilio Integration
ServiceNow Solutions Architect and Lead ServiceNow Developer - ServiceNow – Twilio Integration
  • Hirsch Pipe & Supply Company is a wholesale plumbing supply distributor with 23 branches across Southern California.

  • The project involved designing and developing a ServiceNow and Twilio Integration to enhance customer ticket management and notification.

  • The solution utilizes Workflows, Business Rules, and REST API technologies.

Solutions Architect - BLiTS  - Blockchain based ITSM  tool
Solutions Architect - BLiTS - Blockchain based ITSM tool
  • BLiTS utilizes blockchain technology to manage Service Level Agreements (SLAs).

  • It automatically detects and manages SLA breaches, assigning penalties as defined in the agreement.

  • The system enhances data security and confidentiality through the conversion of SLAs into Smart Contracts.

ServiceNow Solutions Architect and Lead ServiceNow Developer -BLiTS ServiceNow Adapter 
ServiceNow Solutions Architect and Lead ServiceNow Developer -BLiTS ServiceNow Adapter 
  • A dynamic integration adapter has been developed between ServiceNow and BLiTS to connect ServiceNow with Kompitech BLiTS ITSM.

  • The integration was designed and developed with a focus on ease of use, speed, and security, reducing integration time from months to a few days.

  • The project is successfully deployed to production and is currently in use.

Javascript developer - Avast passwords – browser extentions 
Javascript developer - Avast passwords – browser extentions 
  • A password manager extension developed by Firefox, Chrome, and Safari browsers.

  • The project successfully deployed to production and is used by millions worldwide.

  • Technologies used include Javascript/ECMAScript 6, Browser extension APIs, RactiveJS, CSS 3, Protocol Buffers, RESTful, Node.js, Gulp, Git, Jira, and GIMP.

Education

Education
ServiceNow Certified System Administrator
ServiceNow
2018 - 2018
Education
TAYLLORCOX
ITIL foundations
2017 - 2017
Education
Bachelor Degree
Economics University in Prague
2016 - 2010
Education
Agile Engineering
Improuv
2013 - 2013
Education
Prince2 foundations
TAYLLORCOX
2012 - 2012