Mubarak O.

About Me

Mubarak is a Product Owner with 9 years of experience building B2C and B2B/SaaS digital products from scratch in a Scrum/Agile environment. He has worked in a variety of roles, from a front-end CMS developer to a project manager/scrum master, a technical product manager, and a senior product manager, leading developers on projects in a deadline-driven and fast-paced environment. Some of Mubarak's recent projects involve acting as a lead product manager for developing a trail-blazing SaaS product for home inspection companies, property insurance agents, and homeowners in Florida and a contract role at Pfizer as a product owner/service manager of a DevOps group with a globally distributed team.

Frontend

DevOps

Workflow

Other

Work history

UpStack
UpStack
Product Owner
2022 - Present (3 years)
Remote
  • Prioritizing client needs in terms of product features and aligning them with stakeholder feedback.

  • Overseeing product development and communicating with the dev team to plan, review, and refine requirements.

  • Acting as a primary communicator and link between stakeholders.

Pfizer
Pfizer
Product Owner | Service Manager
2023 - Present (2 years)
Remote
  • Leading a cross-functional team of data engineers, delivering strategic leadership and technical guidance to ensure optimal performance of critical data systems.

  • Managed an inventory system that acted as a centralized source of truth for digital assets, resulting in a 25% reduction in asset duplication and a 30% increase in development efficiency across downstream systems.

  • Facilitated the design and implementation of data pipelines, enabling the accurate collection of information for reporting purposes, resulting in a 20% reduction in data inaccuracies and an enhanced data-driven decision-making process.

BT Group
BT Group
Product Owner
2023 - 2023
Remote
  • Defined requirements, clarified dependencies, and resolved blockers for a large-scale migration project from a legacy marketing automation system to Marketo.

  • Worked as a DaaC (Digital as a Channel) Product Owner.

Luxera
Luxera
Scrum Master
2023 - 2023
Remote
  • Successfully served as a Scrum Master for a cross-functional team responsible for developing a suite of apps targeting elder living communities in North America.

  • Led and coached a team of 5 developers, 1 full-time QA, 2 UX designers, 1 Product Owner, and 2 Business Analysts, fostering a culture of continuous improvement and accountability.

  • Implemented data-driven decision-making by analyzing metrics such as cycle time, velocity, and throughput, leveraging insights to continuously optimize team performance and delivery.

Professional Scrum Product Owner (PSPO) Agile Agile Data Science Agile Project ManagementAgile Product Management ScrumWaterfallAnalytical Thinking MetricsScrum Master
Home Inspector's Toolbox
Home Inspector's Toolbox
Product Manager
2020 - 2022 (2 years)
Remote
  • Worked on a new B2B SaaS product that aggregates, digitizes, and simplifies home inspection processes for inspection companies.

  • Managed user market research processes to validate prototypes and delivered a data-informed product roadmap for the solution.

  • Led an 8-member cross-functional team to deliver 3 successful releases for Home Inspector's Toolbox.

ShopCelino
ShopCelino
Senior Product Manager
2018 - 2020 (2 years)
Remote
  • Oversaw processes to transition the product/store to a modern CMS-based Shopify website, breaking down tasks into prioritized backlogs.

  • Managed and coordinated the activities of 4 cross-functional teams and increased monthly sales from $20 to $90K.

  • Provided various eCommerce functions on the website, supporting acquisition and lead generation tasks, updating site content, and managing pages.

Lily's Towing & Parking Services
Lily's Towing & Parking Services
Technical Product Manager
2016 - 2018 (2 years)
Remote
  • Coordinated the roadmap for a 10-member dev team creating and implementing a B2B/B2C multi-location SaaS ticketing system.

  • Analyzed, identified, and provided operational improvements to complex process issues on the project.

  • Contributed to an increase in average revenue by 20% across 5 locations for Lily's Towing, enhancing parking space utilization and efficiency.

Gran Imperio Projects Ltd
Gran Imperio Projects Ltd
Project Manager
2014 - 2015 (1 year)
Lagos, Nigeria
  • Analyzed and optimized current construction processes, requirements, and data flow to improve project delivery and minimize rework costs.

  • Worked closely with divisional real estate teams to review plans and specifications for projects within the company.

  • Developed risk management plans to eliminate deviations and collaborated with internal teams to maintain an up-to-date cost database.

Project ManagementProcess ManagementProject Delivery Real Estate Requirements & Specifications Risk Management

Showcase

Senior Product Manager - Home Inspector's Toolbox
Senior Product Manager - Home Inspector's Toolbox
  • Develops and manages development processes for a home inspection reporting platform.

  • Supports 4 inspection types: 4-point, wind mitigation, roof certification, and wind mitigation II & III inspections.

  • Includes mobile and web applications for client management and invoicing.

Senior Product/Project Manager - ShopCelino
Senior Product/Project Manager - ShopCelino
  • Transitioned ShopCelino's online store to a Shopify-based solution.

  • Implemented improvements to lead generation, product management, and inventory levels.

  • Enhanced sales through innovative features, UI, and UX design.

Software Project Manager - Lily's Towing & Parking Service
Software Project Manager - Lily's Towing & Parking Service
  • Scrum expertise was utilized for the design and implementation of a new B2B/B2C SaaS ticketing system.

  • Processes were enhanced to improve operational improvements.

  • Strategies were implemented to increase revenue and improve parking space efficiency.

Product Manager - Konga Marketplace Group
Product Manager - Konga Marketplace Group
  • Developed creative solutions for inventory management, shipping, returns, and checkout flow at Konga.

  • Focused on improving seller and buyer satisfaction levels within the Konga marketplace.

  • Worked on the fulfillment service team at Konga, a leading eCommerce company in Africa.

Education

AWS Certified Cloud Practitioner (Expires Feb 2027)
AWS Certified Cloud Practitioner (Expires Feb 2027)
Amazon Web Services (AWS)
2024 - 2024
Graduate Diploma, Computer Science (Data Science Specialization)
Graduate Diploma, Computer Science (Data Science Specialization)
University of London
2023 - 2024 (1 year)
AI Product Management Specialization
AI Product Management Specialization
Duke University
2022 - 2022
Specialization, Data-Driven Decision Making (DDDM)
Specialization, Data-Driven Decision Making (DDDM)
University at Buffalo
2022 - 2022
Bachelor's Degree, Real Estate Management
Bachelor's Degree, Real Estate Management
Obafemi Awolowo University - Nigeria
2011 - 2016 (5 years)